Delivery Manager — Agile & AI-Driven Initiatives

Waystar; Louisville (KY); On-site; USD 120,000 - 150,000; Full time

Benefits offered by this job

Competitive salary

Medical plans with HSA

Paid holidays & PTO

Parental leave

LinkedIn Learning access

401(k) match

Pet insurance

Job summary

Waystar in Louisville, KY seeks a Delivery Manager to own end-to-end technology delivery, coordinating across Product, Operations, and Engineering. You will drive planning, releases, and quality, guiding teams with servant leadership to deliver value and maintain performance.

The role emphasizes Agile practices, cross-functional collaboration, and leveraging AI for planning and risk management, with ongoing updates to leadership and stakeholders.

Qualifications

• Prior experience as a Scrum Master or Delivery Manager.
• Strong understanding of software development lifecycles.
• Bachelor’s degree or equivalent experience.

Responsibilities

• Champion Agile/Scrum practices to drive high-performance delivery.
• Foster self-organization, continuous improvement, and psychological safety.
• Proactively identify and remove impediments.
• Facilitate discussions, decision-making, and conflict resolution.
• Enhance transparency and stakeholder engagement.
• Support teams in refining and maintaining product backlogs.
• Lead with a servant leadership mindset.
• Collaborate with Operations to track defects and ensure SLAs are met.
• Leverage AI tools to optimize planning, risk management, and delivery.
• Promote AI-driven automation and insights.
• Integrate emerging technologies into delivery processes.

Skills

Agile/Scrum

Leadership

Communication

Self-organization

Stakeholder updates

Education

Bachelor’s degree or equivalent experience

Tools

Jira

JSM

Confluence

Job description

Waystar in Louisville, KY seeks a Delivery Manager to own end-to-end technology delivery, coordinating across Product, Operations, and Engineering. You will drive planning, releases, and quality, guiding teams with servant leadership to deliver value and maintain performance.

The role emphasizes Agile practices, cross-functional collaboration, and leveraging AI for planning and risk management, with ongoing updates to leadership and stakeholders.