Delivery Lead, Technology Governance & Exec Reporting

Bank of America; Charlotte (NC); On-site; USD 100,000 - 150,000; Full time

Job summary

Bank of America is seeking a seasoned Business Management/COO professional to support LATAM & Canada Technology operations. The role focuses on governance, financial and executive reporting, and cross-functional collaboration with technology, business, finance, and risk teams.

The candidate will develop slide decks, manage headcount reporting, and drive process improvements across governance activities while balancing multiple priorities in a fast-paced environment.

Qualifications

• 5+ years of experience in Business Management, COO, Business Support, Governance, Risk Management, Technology Management, or a related function
• Advanced proficiency in Microsoft Excel and PowerPoint
• Proficiency with Outlook, Teams, and SharePoint
• Strong analytical, critical-thinking, and problem-solving skills
• Excellent written, verbal, and presentation skills, with experience developing executive-level materials
• Proven ability to build and influence relationships across technology, business, finance, risk, compliance, audit, and control functions
• Experience supporting governance, audit, compliance, regulatory, risk, and control-related activities
• Strong project management, organizational, and prioritization skills
• Ability to work independently, exercise sound judgment, and manage multiple priorities in a fast-paced environment
• Proven ability to identify process improvements and drive operational excellence

Responsibilities

• Coordinate leadership routines, governance forums, operating cadences, and executive communications
• Develop executive presentations, management reports, business reviews, briefing materials, and RFI responses
• Support portfolio oversight, funding analysis, year-over-year reporting, trend analysis, and headcount management
• Monitor and report on risk, audit, regulatory, compliance, and issue management activities
• Analyze complex information to identify risks, dependencies, trends, and opportunities, providing actionable insights to leadership
• Partner across technology, business, finance, risk, compliance, audit, and control functions to drive strategic objectives
• Ensure the accuracy and integrity of governance, financial, operational, and executive reporting
• Drive process improvements to enhance reporting, governance, and operational efficiency
• Support executive requests, strategic initiatives, and special projects

Skills

Business Management

Attention to Detail

Analytical Thinking

Strategic Thinking

Executive Presentation & Communication

Stakeholder Management

Relationship Building & Influencing

Governance, Risk & Control Management

Financial Management & Reporting

Data Analysis & Trend Identification

Project & Portfolio Management

Planning & Prioritization

Process Improvement

Collaboration

Adaptability

Education

Bachelor’s degree in Business Administration, Finance, Technology Management, or a related function

Tools

Outlook

Teams

SharePoint

Job description

Bank of America is seeking a seasoned Business Management/COO professional to support LATAM & Canada Technology operations. The role focuses on governance, financial and executive reporting, and cross-functional collaboration with technology, business, finance, and risk teams.

The candidate will develop slide decks, manage headcount reporting, and drive process improvements across governance activities while balancing multiple priorities in a fast-paced environment.