Delivery Lead, Client Programs & Consultant Care

TEKsystems; Chino (CA); On-site; USD 50,000 - 90,000; Full time

Job summary

TEKsystems Global Services (TGS) seeks a Delivery Lead in Chino, CA to oversee account management and supervise the team servicing the account. You will communicate effectively with contractors, customers, and internal partners to ensure work aligns with contract terms.

The role emphasizes stakeholder collaboration, risk management, reporting, and maintaining strong relationships with consultants and client teams.

Qualifications

• Bachelor's degree in computer science or related discipline.
• Exposure to Agile methodologies (Scrum, Kanban, SAFe, XP) preferred.
• PMP and/or IAOP and Scrum Master certification preferred.

Responsibilities

• Plans & Aligns: understands customer expectations and requirements for work.
• Customer Focus: ensures contract compliance and satisfaction.
• Consultant Care: maintains support and value for consultants.
• Ensures Accountability: regular checkpoints with customers and teams; independent work.

Skills

Communication

Analytical thinking

Time management

Risk analysis

Education

Bachelor's Degree in CS or related

Agile methodologies exposure

PMP/IAOP or Scrum Master

Job description

TEKsystems Global Services (TGS) seeks a Delivery Lead in Chino, CA to oversee account management and supervise the team servicing the account. You will communicate effectively with contractors, customers, and internal partners to ensure work aligns with contract terms.

The role emphasizes stakeholder collaboration, risk management, reporting, and maintaining strong relationships with consultants and client teams.