Delivery Excellence Architect — Workforce Strategy & Governance

SAP SE; Herndon (VA); On-site; USD 150,000 - 210,000; Full time

Job summary

SAP is seeking a Delivery Excellence Leader to drive workforce planning, resource allocation governance, and capability transformation across the delivery organization. You will design and oversee delivery process frameworks, performance reporting, and operational dashboards to enable data-driven decisions.

You will govern global processes and security standards, manage senior stakeholder relationships, and mentor a team of delivery professionals.

Qualifications

• Extensive experience leading services delivery excellence programs.
• Experience managing teams and influencing senior stakeholders.
• Ability to design and oversee delivery process frameworks and dashboards.

Responsibilities

• Lead services delivery excellence programs end-to-end.
• Govern compliance with global processes, security standards, and risk mitigation.
• Mentor a team of delivery excellence professionals.
• Act as trusted advisor to senior delivery and business leaders on workforce strategy and operational performance.

Skills

Strategic workforce planning

Resource management

Capacity governance

Skill transformation

Process standardization

Stakeholder management

Delivery leadership

Job description

SAP is seeking a Delivery Excellence Leader to drive workforce planning, resource allocation governance, and capability transformation across the delivery organization. You will design and oversee delivery process frameworks, performance reporting, and operational dashboards to enable data-driven decisions.

You will govern global processes and security standards, manage senior stakeholder relationships, and mentor a team of delivery professionals.