Executive Delivery Leader: Enterprise AI & Transformation

SAP

Palo Alto (CA)

On-site

USD 219,000 - 371,000

Full time

13 days ago

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Job summary

SAP is seeking a seasoned Delivery Executive to provide executive leadership and end-to-end delivery accountability across strategic customer accounts. The DE serves as the primary delivery representative to customer business and IT executives, ensuring alignment between SAP solutions, transformation objectives, and measurable business outcomes.

You will drive adoption, governance, and value realization through SAP Activate and Best Practices, lead delivery governance from sales support to

Qualifications

Bachelor’s degree required; master’s degree preferred.
10–15 years of SAP services sales and delivery experience, including services management.
PMP certification required.
Proven ability to lead ERP implementations with large teams.

Responsibilities

Own delivery accountability and program success across assigned accounts.
Establish governance to manage scope, risk, performance, and escalations.
Oversee delivery managers, project teams, SI partners, and ecosystem participants.
Monitor cACV and progress toward C2C targets.
Drive adoption and value realization of SAP solutions.
Align services with customer strategy, cloud transformation, and AI objectives.
Develop long-term transformation and value-realization plans.
Build trusted relationships with customer and SAP executives.
Lead executive steering meetings and maintain transparency across stakeholders.
Serve as senior escalation point for delivery matters.
Identify and shape new service opportunities with Sales.
Expand SAP footprint by aligning initiatives with customer needs and SAP innovation.
Develop and operationalize AI use cases.
Foster a culture of excellence, agility, collaboration, and talent development.