Delivery District Lead: Drive Teams, Deliver Excellence

PepsiCo Inc.; Indianapolis (IN); On-site; USD 67,000 - 112,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision benefits

Disability coverage

Retirement plan

Job summary

PepsiCo is seeking a Delivery Team Lead in the United States to guide frontline drivers in a fast-paced direct store delivery environment. You will lead a group of 20-40 drivers, ensuring on-time deliveries, coaching teams, and coordinating with sales and warehouse operations to meet customer needs.

The role emphasizes safety, productivity, and high service levels, with a compensation range reflecting market norms and a comprehensive benefits package.

Qualifications

• 2+ years managing frontline employees.
• Delivery and customer-facing experience.
• Bachelor's degree preferred or equivalent work experience.
• Flexible schedule including early mornings (4am-6am start), evenings and/or weekends.
• Must be willing and able to lift up to 40 lbs.
• Must have a valid driver's license; CDL Class A is a plus.

Responsibilities

• Lead a team of 20-40 drivers.
• Answer field customer calls regarding deliveries and ensure 100% customer service.
• Ensure store delivery time windows are met daily.
• Coordinate with sales representatives and warehouse operations to meet customer needs.
• Coach, lead and develop delivery drivers to improve daily productivity.
• Maintain process improvements to enhance delivery department productivity.

Skills

People management

Customer service

Delivery operations

Safety & compliance

Education

Bachelor's degree

Tools

CDL Class A

Job description

PepsiCo is seeking a Delivery Team Lead in the United States to guide frontline drivers in a fast-paced direct store delivery environment. You will lead a group of 20-40 drivers, ensuring on-time deliveries, coaching teams, and coordinating with sales and warehouse operations to meet customer needs.

The role emphasizes safety, productivity, and high service levels, with a compensation range reflecting market norms and a comprehensive benefits package.