Delivery Director, Customer Success & Programs

Backbase Inc.

Atlanta (GA)

On-site

USD 100,000 - 130,000

Full time

14 days+

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Benefits offered by this job

Free healthy lunches
Multiple insurance options
High-spec equipment
Social events and parties

Job summary

Backbase Inc. in Atlanta is seeking a Delivery Manager to supervise delivery quality for customers in the US Hub. This role involves engaging at the executive level and collaborating with technical teams to align delivery strategies.

The ideal candidate will have over 8 years of experience in delivery management and a solid background in banking or financial services. A Bachelor's degree is required, along with proven leadership and communication skills.

Benefits include free lunches, multiple insurance options, and a lively office environment dedicated to teamwork and celebration.

Qualifications

  • 8+ years experience in Delivery management.
  • Experience in banking/financial services sectors.
  • Experience in startup/scaleup environments.
  • Proven leadership track record in implementation projects.
  • Full professional proficiency in English.

Responsibilities

  • Supervise the quality of delivery for customers.
  • Engage customers at the executive level.
  • Support the Customer Success team in creating opportunities.
  • Steer and monitor performance across projects.

Skills

Delivery management experience
Banking/Financial services sector experience
Program management
Agile coaching
Leadership skills
Analytical skills
Communication skills

Education

Bachelor's degree

Job description

Backbase Inc. in Atlanta is seeking a Delivery Manager to supervise delivery quality for customers in the US Hub. This role involves engaging at the executive level and collaborating with technical teams to align delivery strategies.

The ideal candidate will have over 8 years of experience in delivery management and a solid background in banking or financial services. A Bachelor's degree is required, along with proven leadership and communication skills.

Benefits include free lunches, multiple insurance options, and a lively office environment dedicated to teamwork and celebration.

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