Delivery Director: Banking & Large-Scale Implementations

Backbase; Atlanta (GA); On-site; USD 120,000 - 150,000; Full time

Job summary

Backbase is seeking a Delivery Director to manage and oversee project delivery for the US Hub. You will collaborate closely with a Customer Success Manager and other team members to enhance customer satisfaction and drive successful project implementations.

This role requires 8+ years of experience in delivery and leadership, particularly within banking or financial services. Your responsibilities will include engaging with customers at the executive level, guiding project strategies, and managing diverse teams to ensure successful delivery.

Qualifications

• 8+ years of experience in Delivery.
• Experience in banking/financial services sector.
• Experience in startup/scaleup environments.

Responsibilities

• Supervise the quality of delivery with customers in the US Hub.
• Engage customers at the executive level.
• Own customers’ project portfolio and manage Business Analysts and Project Managers.

Skills

Leadership

Project Management

Agile Methodologies

Analytical Skills

Communication Skills

Job description

Backbase is seeking a Delivery Director to manage and oversee project delivery for the US Hub. You will collaborate closely with a Customer Success Manager and other team members to enhance customer satisfaction and drive successful project implementations.

This role requires 8+ years of experience in delivery and leadership, particularly within banking or financial services. Your responsibilities will include engaging with customers at the executive level, guiding project strategies, and managing diverse teams to ensure successful delivery.