Delivery & Customer Advocate - Fast Growth & Equity

Carvana; Haines City (FL); On-site; USD 26,000 - 29,000; Full time

Benefits offered by this job

401(k) match

Healthcare premiums

Dental & Vision benefits

Paid time off

Tuition reimbursement

Stock purchase plan

Job summary

Carvana in Florida is seeking Customer Advocates with at least 2 years of customer-facing experience to join our team and help deliver happiness in the car-buying journey. You’ll be part of a fast-growing retailer known for reintroducing happiness into the car-buying process and driving the Hauler-Life.

Owners of this role will handle direct customer interactions, support on-site deliveries, and contribute to a supportive, performance-driven environment with growth opportunities.

Qualifications

• Must have at least 2 years of customer-facing experience.
• Excellent reading, writing and speaking English.
• Physically capable of duties described and able to work flexible shifts.

Responsibilities

• Deliver vehicles to customers' doors via car haulers with training provided.
• Load/unload vehicles from hauler and inspect equipment for safety.
• Complete customer paperwork and document in tracking system.
• Maintain clean driving record and follow CMV Driver Qualification policy.
• Possess or obtain a Notary within 90 days where applicable.
• Meet state-specific licensing requirements where required.

Skills

Customer-facing experience

English proficiency

Job description

Carvana in Florida is seeking Customer Advocates with at least 2 years of customer-facing experience to join our team and help deliver happiness in the car-buying journey. You’ll be part of a fast-growing retailer known for reintroducing happiness into the car-buying process and driving the Hauler-Life.

Owners of this role will handle direct customer interactions, support on-site deliveries, and contribute to a supportive, performance-driven environment with growth opportunities.