Customer Advocate: Vehicle Delivery Pro

Carvana; Aurora (CO); On-site; USD 33,000 - 36,000; Full time

Benefits offered by this job

401(k) with Carvana match

Health, Dental & Vision

Paid time off (13 days first year)

Tuition reimbursement

Employee stock purchase plan

Job summary

Carvana is seeking enthusiastic Customer Advocates to join our team in delivering happiness during the car-buying journey. With at least 2 years of customer-facing experience, you will help reintroduce joy to customers as you work with our car-hauler operations.

You will handle deliveries, paperwork, and safety checks while enjoying a pay progression from $24 to $26 per hour and comprehensive benefits. This role emphasizes teamwork and customer care.

Qualifications

• At least 2 years of customer-facing experience.
• Must be able to read, write, speak, and understand English.

Responsibilities

• Deliver vehicles to customers' doors with our haulers; training provided.
• Load/unload vehicles safely and inspect the hauler for safety.
• Complete customer paperwork and update our tracking system.
• Maintain a safe driving record and comply with policy.

Skills

Customer service

Communication

Teamwork

Job description

Carvana is seeking enthusiastic Customer Advocates to join our team in delivering happiness during the car-buying journey. With at least 2 years of customer-facing experience, you will help reintroduce joy to customers as you work with our car-hauler operations.

You will handle deliveries, paperwork, and safety checks while enjoying a pay progression from $24 to $26 per hour and comprehensive benefits. This role emphasizes teamwork and customer care.