Delivery Account Operations Associate

Xerox Corporation; Frankfort (KY); On-site; USD 38,000 - 56,000; Full time

Benefits offered by this job

Company-provided vehicle

Mon–Fri 8:00–17:00

Job summary

Xerox Corporation is seeking a Delivery Account Operations Associate IV to support customer locations across Kentucky. This field-based role involves hands-on device deployment, inventory management, and customer service, with travel using a company vehicle.

The position emphasizes independent work, strong organizational skills, and collaboration with Sales, Delivery, IT, and support teams to ensure successful device installations and ongoing service.

Qualifications

• Proficiency with Microsoft Office (Excel, PowerPoint) and strong administrative abilities.
• Excellent communication skills and customer-facing experience.
• Ability to work independently in a field-based environment.
• Experience coordinating logistics or device-related activities is a plus.

Responsibilities

• Install and configure devices onsite at customer locations.
• Manage consumable inventory, orders, and loaner devices.
• Provide end-user training and coordinate installations with internal teams.
• Deliver, pick up, relocate, and support Xerox devices and equipment at sites.
• Create files, tickets, and maintain accurate records of activities.

Skills

MS Office

Communication

Independent worker

Field coordination

Job description

The salary range above represents the low and high end in the local currency of Xerox's salary range for this position and is reflected in an annualized amount.Actual salaries will vary based onfactorsincluding, but not limited to, geographic location, market competition, and/or the successful applicant's education, experience,knowledge, skills,and abilities. The range listed is just one component of Xerox's total compensation package for employees.Employees are also afforded acomprehensive suite of benefits, to view those details please visit Xerox Careers for your applicable country.If you are not reviewing this job posting onXerox Careers , we cannot guarantee the validity of this posting. For a list of our current internal postings, please visitXerox Careers .

Hourly:Hourly rates for this position can be shared with youper yourlocation, thisrate will fall within theposted range.

Description & Requirements

About Xerox Holdings Corporation
For more than 100 years, Xerox has continually redefined the workplace experience. Harnessing our leadership position in office and production print technology, we've expanded into software and services to sustainably power the hybrid workplace of today and tomorrow. Today, Xerox is continuing its legacy of innovation to deliver client-centric and digitally-driven technology solutions and meet the needs of today's global, distributed workforce. From the office to industrial environments, our differentiated business and technology offerings and financial services are essential workplace technology solutions that drive success for our clients. At Xerox, we make work, work. Learn more about us at www.xerox.com.

Overview

Join Xerox as a Delivery Account Operations Associate IV, supporting customer locations throughout Kentucky through hands-on device deployment, technical support, inventory management, and customer service. This field-based role is ideal for someone who is organized, comfortable working independently, and enjoys combining technical and administrative responsibilities. You will travel frequently throughout Kentucky using a company-provided vehicle while supporting Xerox equipment and customer operations.

Why Join This Team

• Work independently in a field-based role supporting customer locations throughout Kentucky
• Gain hands-on experience with Xerox multifunction devices, scanners, applications, and related technologies
• Collaborate with Sales, Delivery, IT, and customer teams to coordinate successful device installations
• Build customer relationships through onsite support, training, and responsive service
• Take ownership of a varied role combining technical, logistical, and administrative responsibilities

What You Will Do

• Install and configure devices onsite, including physical tagging, application settings, address books, network information, and related setup activities
• Manage consumable inventory, initial supply orders, deliveries, and the loaner device pool
• Provide end-user training and coordinate device installations with Sales, Delivery, IT, and other support teams
• Deliver, pick up, relocate, and support Xerox devices, loaner equipment, desktop scanners, and related equipment at customer locations
• Create required files and support tickets, perform break-fix activities, and maintain accurate administrative records

What You Need to Succeed

• Valid driver's license and ability to successfully complete the required Motor Vehicle Record check
• Ability to lift up to 75 pounds and safely move Xerox multifunction devices using appropriate equipment
• Ability to walk several miles per day and travel extensively throughout Kentucky, including driving approximately 2,000 to 2,500 miles per month
• Strong Microsoft Office skills, including Excel and PowerPoint, with strong administrative and organizational abilities
• Strong communication skills and ability to work independently in a customer-facing, field-based environment

How We Set You Up for Success

• Company-provided vehicle for required business travel throughout Kentucky
• Monday through Friday schedule from 8:00 AM to 5:00 PM
• Opportunity to develop hands-on experience supporting device installation, configuration, inventory, and customer operations
• Cross-functional collaboration with Xerox Sales, Delivery, IT, and support teams