Field Delivery & Device Operations Associate

Xerox; Frankfort (IL); On-site; USD 45,000 - 75,000; Full time

Benefits offered by this job

Company-provided vehicle

Regular weekday schedule

Job summary

Xerox is seeking a Delivery Account Operations Associate IV to support customer locations across Kentucky. This field-based role combines technical device deployment with administrative tasks, traveling frequently in a company vehicle while maintaining Xerox equipment and customer operations.

The ideal candidate is organized, comfortable working independently, and able to manage end-user training, installations, and service coordination with Sales, Delivery, IT, and support teams.

Qualifications

• Valid driver's license and ability to complete the required Motor Vehicle Record check.
• Ability to lift up to 75 pounds and safely move Xerox multifunction devices using appropriate equipment.
• Ability to walk several miles per day and travel extensively throughout Kentucky, including driving approximately 2,000 to 2,500 miles per month.
• Strong Microsoft Office skills, including Excel and PowerPoint, with strong administrative and organizational abilities.
• Strong communication skills and ability to work independently in a customer-facing, field-based environment.

Responsibilities

• Install and configure devices onsite, including physical tagging, application settings, address books, network information, and related setup activities.
• Manage consumable inventory, initial supply orders, deliveries, and the loaner device pool.
• Provide end-user training and coordinate device installations with Sales, Delivery, IT, and other support teams.
• Deliver, pick up, relocate, and support Xerox devices, loaner equipment, desktop scanners, and related equipment at customer locations.
• Create required files and support tickets, perform break-fix activities, and maintain accurate administrative records.

Skills

Communication

Independence

Administrative skills

Tools

Microsoft Office

Job description

Xerox is seeking a Delivery Account Operations Associate IV to support customer locations across Kentucky. This field-based role combines technical device deployment with administrative tasks, traveling frequently in a company vehicle while maintaining Xerox equipment and customer operations.

The ideal candidate is organized, comfortable working independently, and able to manage end-user training, installations, and service coordination with Sales, Delivery, IT, and support teams.