Delivery Account Management Lead

salesforce.com, inc.; Maryland; On-site; USD 164,000 - 262,000; Full time

Job summary

Salesforce is seeking a Delivery Account Management Team Manager to lead a high-performing team of consultants delivering large-scale engagements for federal and other clients in a fast-paced setting.

You will manage program governance, build strong client relationships, and coach consultants to achieve development goals while maintaining ~25% billable utilization and a focus on delivering high-quality outcomes.

Qualifications

• 10+ years in project and program management for external clients in a consulting environment.

Responsibilities

• Serve as the overall Leader of the program team, establishing clear direction, communication, motivation, and accountability throughout the engagement.

Skills

Program management

People leadership

Executive communication

Program health reporting

Budget management

US Federal experience

Client relationship management

Facilitation of workshops

Strategic coaching

Travel readiness

Tools

Salesforce Certifications

Salesforce Agentblazer Innovator

Job description

Salesforce is seeking a Delivery Account Management Team Manager to lead a high-performing team of consultants delivering large-scale engagements for federal and other clients in a fast-paced setting.

You will manage program governance, build strong client relationships, and coach consultants to achieve development goals while maintaining ~25% billable utilization and a focus on delivering high-quality outcomes.