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Job summary
A local chamber of commerce seeks a Collections and Recovery Representative to handle payment plans, contact members for payments, and process accounts for recovery. The ideal candidate will have a professional demeanor, strong analytical skills, and previous collections experience, along with an understanding of relevant regulations. This role includes administrative duties and ensuring a favorable branch image. Competitive compensation offered.
Qualifications
3+ years collections experience or equivalent education.
Knowledge of the Fair Debt Collection Practices Act (FDCPA) preferred.
Ability to apply common sense understanding to carry out instructions.
Responsibilities
Resolve and assist membership with payment plans.
Contact members for payment and review accounts for skip tracing.
Collect on charged-off member loans for recovery.
Skills
Professionalism
Analytical skills
Communication skills
Problem resolution
Education
Associate's degree or equivalent
3+ years collections experience
Job description
A local chamber of commerce seeks a Collections and Recovery Representative to handle payment plans, contact members for payments, and process accounts for recovery. The ideal candidate will have a professional demeanor, strong analytical skills, and previous collections experience, along with an understanding of relevant regulations. This role includes administrative duties and ensuring a favorable branch image. Competitive compensation offered.