Delinquency Resolution Specialist I (Hybrid)

GTE Financial; Tampa (FL); Hybrid; USD 38,000 - 48,000; Full time

Job summary

GTE Financial in Tampa, FL is seeking a detail-oriented Member Resolution Representative I to oversee delinquency and monetary losses across loans, credit cards, mortgages and deposits.

You will interface with members and staff, document interactions, negotiate payment plans, and determine appropriate actions within authority. A hybrid work arrangement is offered, with in-office requirements and training to stay compliant with FNMA/CFPB guidelines.

Qualifications

• 0–2 years of collections experience preferred.
• Bachelor's degree or equivalent experience preferred.

Responsibilities

• Manage a portfolio of delinquent loans and accounts.
• Document interactions and negotiate repayment plans.

Job description

GTE Financial in Tampa, FL is seeking a detail-oriented Member Resolution Representative I to oversee delinquency and monetary losses across loans, credit cards, mortgages and deposits.

You will interface with members and staff, document interactions, negotiate payment plans, and determine appropriate actions within authority. A hybrid work arrangement is offered, with in-office requirements and training to stay compliant with FNMA/CFPB guidelines.