Delinquency Resolution Specialist

Uplift; Reno (NV); On-site; USD 50,000 - 70,000; Full time

Job summary

Uplift is looking for a dedicated financial services professional to enhance customer relationships and resolve delinquency issues. This role involves engaging with past due customers, reviewing their accounts, and maintaining accurate records to ensure effective loan repayment.

Successful candidates must have over 2 years of experience in financial services or customer service, along with strong negotiation and organizational skills. You will play a key role in helping clients improve their financial situations while handling payment processing and adhering to relevant regulations.

Qualifications

• 2+ years experience in financial services or customer service.
• Ability to negotiate loan repayment plans.
• Strong organizational skills and attention to detail.

Responsibilities

• Engage with past due customers to resolve delinquency.
• Maintain accurate records of customer communication.
• Make recommendations for loans needing additional attention.

Skills

Negotiation skills

Organizational skills

Communication skills

Customer service

Job description

Uplift is looking for a dedicated financial services professional to enhance customer relationships and resolve delinquency issues. This role involves engaging with past due customers, reviewing their accounts, and maintaining accurate records to ensure effective loan repayment.

Successful candidates must have over 2 years of experience in financial services or customer service, along with strong negotiation and organizational skills. You will play a key role in helping clients improve their financial situations while handling payment processing and adhering to relevant regulations.