Mortgage Servicing Specialist – Hybrid Role & Growth

GTE Financial; Tampa (FL); Hybrid; USD 36,000 - 54,000; Full time

Benefits offered by this job

Competitive pay

Robust insurance

Wellness programs

Retirement plans

Generous time off

Job summary

GTE Financial is seeking a detail-oriented Loan Servicer I to handle the overall servicing of member home loans in a hybrid work setting in Downtown Tampa. You will process payments, prepare payoff statements, manage escrow, and ensure compliance with regulatory requirements while delivering exceptional member service.

The role requires 1–3 years in mortgage loan servicing or related education, strong written/verbal communication, and solid time-management and organizational skills.

Qualifications

• High school diploma required; some college preferred.
• 1–3 years in mortgage loan servicing or equivalent education/experience.
• Experience with property taxes/escrow analysis and credit reporting preferred.
• Strong written and verbal communication; excellent time management and organization.
• Proficient in Microsoft Office.

Responsibilities

• Record and process payments and payoffs on receipt date.
• Prepare payoff statements within required federal timeframes.
• Maintain and track servicing documents and reports.
• Input mortgage servicing data into the system and manage ACH changes.
• Resolve disputes related to mortgage loans; work with title companies.
• Assist Collections on delinquency issues.
• Process and correct mortgage transactions in the servicing system.
• Provide courteous, knowledgeable member service and ensure compliance.

Skills

Mortgage loan servicing

Property taxes/escrow analysis

Credit reporting

Written communication

Verbal communication

Time management

Organizational skills

Education

High school diploma

Some college

Tools

Microsoft Office Suite

Job description

GTE Financial is seeking a detail-oriented Loan Servicer I to handle the overall servicing of member home loans in a hybrid work setting in Downtown Tampa. You will process payments, prepare payoff statements, manage escrow, and ensure compliance with regulatory requirements while delivering exceptional member service.

The role requires 1–3 years in mortgage loan servicing or related education, strong written/verbal communication, and solid time-management and organizational skills.