Delinquency Resolution Specialist

Farmers Home Furniture; LaGrange (GA); On-site; USD 30,000 - 45,000; Full time

Job summary

A prominent retail company in LaGrange, Georgia is seeking a dedicated employee to manage customer accounts focused on securing payments for overdue accounts. The role includes contacting customers about their payments, documenting correspondence, and assisting in the sales process when necessary. Applicants must possess a High School Diploma or GED and have experience in collections or office procedures. Strong communication skills and a valid driver’s license are required. This position offers opportunities for growth in a dynamic retail environment.

Qualifications

• Previous experience in payment collections or general office procedures.
• Must possess and maintain a valid State Driver’s License.
• Ability to handle sensitive customer information with discretion.

Responsibilities

• Contact customers regarding overdue payments to encourage resolution.
• Document all customer correspondence and payment attempts.
• Assist customers and maintain the sales quota when required.

Skills

Communication skills

Customer service

Data analysis

Education

High School Diploma or GED

Tools

Computer skills

CRM software

Job description

A prominent retail company in LaGrange, Georgia is seeking a dedicated employee to manage customer accounts focused on securing payments for overdue accounts. The role includes contacting customers about their payments, documenting correspondence, and assisting in the sales process when necessary. Applicants must possess a High School Diploma or GED and have experience in collections or office procedures. Strong communication skills and a valid driver’s license are required. This position offers opportunities for growth in a dynamic retail environment.