Delinquency & Bankruptcy Solutions Specialist

Regions Bank; Birmingham (AL); On-site; USD 34,000 - 42,000; Full time

Benefits offered by this job

Paid Vacation/Sick Time

401K with Company Match

Medical, Dental and Vision Benefits

Disability Benefits

Health Savings Account

Flexible Spending Account

Life Insurance

Parental Leave

Employee Assistance Program

Associate Volunteer Program

Job summary

Regions Bank is seeking a Default Solutions Specialist in Hoover, Alabama. You will resolve delinquency status, collect payments, and manage bankruptcy-related servicing with internal teams and outside agencies. The role emphasizes accuracy, compliance, and timely processing.

The position offers time-based incentives and a range of benefits, including health, retirement plans, and Paid Time Off. Excellent Excel/Word skills and customer service are essential for success.

Qualifications

• High School Diploma or GED required.
• One year of banking or related work experience preferred.

Responsibilities

• Resolve delinquency status of past due accounts and coordinate with agencies to minimize losses.
• Collect delinquent payments and ensure proper documentation.
• Maintain and process bankruptcy-related servicing in loan systems.
• Coordinate with bankruptcy agencies, courts, and lien holders.
• Ensure compliance with risk management and cybersecurity practices; identify process improvements.

Skills

Customer service

Fast-paced work

Detail oriented

Regulatory compliance

Organization

Education

High School Diploma or GED

Tools

Microsoft Excel

Microsoft Word

Job description

Regions Bank is seeking a Default Solutions Specialist in Hoover, Alabama. You will resolve delinquency status, collect payments, and manage bankruptcy-related servicing with internal teams and outside agencies. The role emphasizes accuracy, compliance, and timely processing.

The position offers time-based incentives and a range of benefits, including health, retirement plans, and Paid Time Off. Excellent Excel/Word skills and customer service are essential for success.