Deli Team Lead — Guest Service & Sales

Lowes Foods, LLC; Knightdale (NC); On-site; USD 42,000 - 64,000; Full time

Job summary

Lowes Foods, LLC is seeking a Deli Manager to supervise deli staff, maintain guest service standards, and oversee merchandising and departmental operations to maximize sales. The role includes assuming duties of the Department Manager in their absence.

You will lead staff, manage inventory, ensure product quality and sanitation, and monitor labor budgeting and scheduling to meet store goals.

Qualifications

• Friendly, outgoing personality.
• Ability to supervise people including training and development.
• Knowledge of deli operations.
• Ability to lift 25 lbs. consistently and 50 lbs. occasionally.
• Demonstrated ability and willingness to learn multiple tasks.

Responsibilities

• Ensure guests receive polite, friendly service from the deli department staff.
• Achieve budgeted sales, shrink and profits for the deli department.
• Maintain desired level of inventory and supplies.
• Operate the department according to merchandising and operational guidelines and programs.
• Ensure the quality of product for sale meets Lowes Foods standards.
• Maintain sanitation and safety throughout the department according to Lowes Foods standards.
• Provide guidance, orientation, training and feedback to ensure deli department hosts achieve satisfactory performance standards.
• Perform product preparation, receiving, ordering, stocking and guest service as necessary to achieve standards.
• Maintain department’s labor budget and scheduling standards.
• Performs PA announcements.
• Performs all other duties as assigned by management.

Skills

Customer service

Team supervision

Retail operations

Inventory management

Safety compliance

Communication

Job description

Lowes Foods, LLC is seeking a Deli Manager to supervise deli staff, maintain guest service standards, and oversee merchandising and departmental operations to maximize sales. The role includes assuming duties of the Department Manager in their absence.

You will lead staff, manage inventory, ensure product quality and sanitation, and monitor labor budgeting and scheduling to meet store goals.