Deli Operations Manager | Growth, Training & Guest Service

Lowes Foods, LLC; Wake Forest (NC); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Medical, Dental, Vision

401K and Pension Plan

Employee discount

Paid time off

Weekly pay

Job summary

Lowes Foods, LLC is seeking a Deli Manager to lead the deli team, uphold guest service, and drive merchandising and departmental operations to meet company standards. You will supervise staff, ensure product quality, manage inventories, and control labor budgets with a focus on customer satisfaction.

The role requires strong leadership, product knowledge in deli operations, and the ability to train and develop staff while maintaining safety and sanitation standards across the department.

Qualifications

• Friendly, outgoing personality.
• Ability to work well with others.
• Ability to lift 25 lbs consistently and 50 lbs occasionally.
• Ability to read and understand information and direction.
• Knowledge of deli operations.
• Ability to supervise people including training and development.
• Demonstrated ability and willingness to learn multiple tasks and technical requirements of the job.
• Effective communication, guest service and selling skills.
• Must be at least 18 years old.
• Ability to bend, kneel and stand for extended periods of time.
• Ability to communicate effectively with Store Manager and Merchandiser.
• Ability to work well with computers.

Responsibilities

• Ensure guests receive polite, friendly service from the deli department staff.
• Achieve budgeted sales, shrink and profits for the deli department.
• Maintain desired level of inventory and supplies.
• Operate the department according to merchandising and operational guidelines and programs.
• Ensure the quality of product for sale meets Lowes Foods standards.
• Maintain sanitation and safety throughout the department according to Lowes Foods standards.
• Provide guidance, orientation, training and feedback to ensure deli department hosts achieve satisfactory performance standards.
• Perform product preparation, receiving, ordering, stocking and guest service as necessary to achieve standards.
• Maintain department’s labor budget and scheduling standards.
• Perform all other duties as assigned by management.
• Performs PA announcements.

Skills

Customer service

Team supervision

Shift scheduling

Inventory management

Food safety

Product knowledge

Communication

Training and development

Physical stamina

POS systems

Leadership

Willingness to learn

Job description

Lowes Foods, LLC is seeking a Deli Manager to lead the deli team, uphold guest service, and drive merchandising and departmental operations to meet company standards. You will supervise staff, ensure product quality, manage inventories, and control labor budgets with a focus on customer satisfaction.

The role requires strong leadership, product knowledge in deli operations, and the ability to train and develop staff while maintaining safety and sanitation standards across the department.