Deli Operations Manager

Tops Markets; Town of Greece, Northern (NY, KY); Hybrid; USD 26,000 - 37,000; Full time

Job summary

Tops Markets is seeking a Deli Manager to lead deli operations in our neighborhood store. You will manage inventory, ordering, scheduling, and staff to ensure quality and efficiency. The role emphasizes customer service, safety, and cost controls in a fast-paced environment.

Starting pay is $23 per hour, with pay rates determined by experience and union seniority. Strong organizational skills and ability to prioritize tasks are required.

Qualifications

• Must be at least 18 years of age.
• Ability to read, write, and perform basic math functions.
• Possess basic computer skills.
• Possess strong communication skills.

Responsibilities

• Provide attentive and courteous customer service by fulfilling customer requests for deli products.
• Follow all Federal, State, and Local regulations as well as company policies regarding Deli operations, safety, and sanitation.
• Fulfill weekly product orders while adhering to store policy to maintain adequate supply levels.
• Maintain and enforce a “clean as you go” policy to ensure sanitary conditions at all times.
• Achieve financial goals such as sales gross profit maximization, as well as minimization of shrink and supply expense.
• Adhere to company policy through proper processing, preparation, and packaging of product.
• Follow all store Shrink guidelines with regard to keeping track of all discards.
• Complete all necessary paperwork relating to Deli Department (i.e.: KLT, SIR380).
• Selection, training, development and scheduling of Deli associates.
• Ensure proper temperatures are maintained in cooler, and cases and are in working condition.

Skills

Reading & writing

Basic math

Computer skills

Communication skills

Tools

Oven/Stove

Knives

Chicken Oven

Cash Register

Fryer

Coffee Pot

Slicer

Food Processor

Manual Wrapping Machine

Toaster

Dishwasher

Job description

Tops Markets is seeking a Deli Manager to lead deli operations in our neighborhood store. You will manage inventory, ordering, scheduling, and staff to ensure quality and efficiency. The role emphasizes customer service, safety, and cost controls in a fast-paced environment.

Starting pay is $23 per hour, with pay rates determined by experience and union seniority. Strong organizational skills and ability to prioritize tasks are required.