DELI/LEAD CLERK

Pick 'n Save in; Waukesha (WI); On-site; USD 30,000 - 40,000; Full time

Job summary

Join a forward-thinking company as a Deli/Lead Clerk, where your leadership will shape the customer experience in the Deli department. This role emphasizes exceptional service, teamwork, and the achievement of sales goals while ensuring a safe and clean environment. You'll have the opportunity to train and develop associates, promote teamwork, and maintain high-quality standards. With a focus on customer satisfaction, you'll engage with customers directly, ensuring they receive fresh products and excellent service. This is a fantastic opportunity to grow your career in a dynamic retail environment, making a positive impact every day.

Qualifications

• Strong communication and math skills are essential for this role.
• Experience in management and retail is preferred.

Responsibilities

• Promote trust and respect among associates and communicate effectively.
• Train and develop associates while adhering to food safety regulations.
• Manage deli operations and maintain a clean environment.

Skills

Effective communication skills

Knowledge of basic math

Ability to handle stressful situations

Education

High school education or equivalent

Job description

DELI/LEAD CLERK (Finance)

Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Achieve sales and profit goals established for the department, and monitor and control all established quality assurance standards. Direct and supervise all functions, duties, and activities for the Deli department. Support the day-to-day functions of the Deli operations. Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety.

Minimum Qualifications:

• Effective communication skills
• Knowledge of basic math
• Ability to handle stressful situations

Preferred Qualifications:

• High school education or equivalent
• Management experience
• Retail experience
• Deli experience

Key Responsibilities:

• Promote trust and respect among associates
• Communicate company, department, and job-specific information to associates
• Collaborate with associates and promote teamwork to achieve company and store goals
• Establish performance goals for the department and empower associates to meet or exceed targets
• Train and develop associates on their job performance and participate in performance appraisals
• Adhere to all local, state, and federal laws, and company guidelines
• Maintain knowledge of products sold within the department and respond to questions and make suggestions about products
• Slice deli meats and cheeses to customer requests using proper deli equipment
• Offer product samples to help customers discover new items or inquire about products
• Inform customers of deli specials
• Provide customers with fresh products ordered and the correct portion size to prevent shrinkage
• Recommend deli items to customers to ensure they get the products they want and need
• Use all deli equipment such as fryers, rotisseries, heat lamps, and ovens according to company guidelines
• Prepare foods according to food temperature logs and follow cooking instructions
• Inform and educate department associates about current, upcoming, and special in-store promotions, especially those affecting the Deli
• Stay current with present, future, seasonal, and special ads
• Assist Food Service Manager in preparing the store/department budget, profit and loss reviews, and take appropriate action on financial reports
• Assist in planning, organizing, and supervising inventory processes
• Train associates on inventory/stocking and Computer Assisted Ordering
• Adhere to all food safety regulations and guidelines
• Ensure proper temperatures in cases and coolers are maintained and logs are kept
• Reinforce safety procedures, identify unsafe conditions, and notify management
• Practice preventive maintenance by inspecting equipment and notifying management of repairs
• Report customer or employee accidents
• Report safety risks, illegal activities, including robbery, theft, or fraud
• Perform essential functions with or without reasonable accommodation