DELI/LEAD CLERK

Mariano's; Springfield (MO); On-site; USD 35,000 - 50,000; Full time

Job summary

Mariano's is seeking a Deli Manager to lead the Deli department in Springfield, Missouri. This role involves promoting excellent customer service, managing inventory, and training associates. Ideal candidates will have management and retail experience, along with effective communication skills. Join us to create outstanding customer experiences and thrive in a supportive environment.

Benefits

Comprehensive healthcare coverage

Flexible scheduling

Tuition reimbursement up to $21,000

Associate discounts on purchases

Employee Assistance Program

Qualifications

• Management experience preferred.
• Retail experience.
• Deli experience.

Responsibilities

• Promote trust and respect among associates.
• Train and develop associates on their job performance.
• Ensure proper temperatures in cases and coolers are maintained.

Skills

Effective communication skills

Knowledge of basic math

Ability to handle stressful situations

Education

High school education or equivalent

Job description

Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Achieve sales and profit goals established for the department, and monitor and control all established quality assurance standards. Direct and supervise all functions, duties, and activities for the Deli department. Support the day-to-day functions of the Deli operations. Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety.

Based in Illinois, Mariano's merged with The Kroger Company in 2015. Today, we're proudly serving Mariano's customers in over 40 stores throughout the Chicago Metro area.

As part of the Kroger family of companies, we take pride in bringing diverse teams with a passion for food and people together with one common purpose: To Feed the Human Spirit. With a history of innovation, we work tirelessly to create amazing experiences for our customers, communities, and each other, with food at the heart of it all.

Here, people matter. That's why we strive to provide the ingredients you need to create your own recipe for success at work and in life. We help feed your future by providing the value and care you need to grow. If you're caring, purpose-driven, and hungry to learn, your potential is unlimited.

Whether you're seeking a part-time position or a new career path, we've got a fresh opportunity for you. Apply today to become part of our Mariano's family!

If you are in need of reasonable accommodation to complete a job application or to otherwise participate in the application or pre-hiring process, please call 844-849-7136 or contact the location's management.

What you'll receive from us:

The Kroger Family of Companies offers comprehensive benefits to support your Associate Well-Being, including Physical, Emotional, Financial, and more. We'll help you thrive, with access to:

• A wide range of healthcare coverage, including affordable, comprehensive medical, dental, vision, and prescription coverage, through company plans or collective bargaining agreement plans.
• Flexible scheduling in full- and part-time roles with paid time off, including holiday and sick pay based on eligibility and length of service.
• Emotional and financial support with free counseling through our Employee Assistance Program and free, confidential financial tools and coaching with Goldman Sachs Ayco.
• Valuable associate discounts on purchases, including food, travel, technology, and more.
• Up to $21,000 in tuition reimbursement over your career, through our industry-leading Continuing Education program.
• Vast potential for growth, through an abundance of industry-leading training programs and diverse career pathways.

For more information about benefits and eligibility, please visit our Benefits Page!

Minimum Requirements:

• Effective communication skills
• Knowledge of basic math
• Ability to handle stressful situations

Desired Qualifications:

• High school education or equivalent preferred
• Management experience preferred
• Retail experience
• Deli experience

Key Responsibilities:

• Promote trust and respect among associates.
• Communicate company, department, and job-specific information to associates.
• Collaborate with associates and promote teamwork to help achieve company and store goals.
• Establish performance goals for the department and empower associates to meet or exceed targets.
• Train and develop associates on their job performance and participate in performance appraisals.
• Adhere to all local, state, and federal laws, and company guidelines.
• Gain and maintain knowledge of products sold within the department and respond to questions, making suggestions about products.
• Slice deli meats and cheeses to customer requests using proper equipment.
• Offer product samples to help customers discover new items or inquire about products.
• Inform customers of deli specials.
• Provide customers with fresh products ordered and the correct portion size to prevent shrinkage.
• Recommend deli items to customers to ensure they get the products they want and need.
• Use all deli equipment according to company guidelines.
• Prepare foods according to temperature logs and cooking instructions.
• Educate associates about current, upcoming, and special in-store promotions.
• Assist in preparing the store/department budget, profit and loss reviews, and take appropriate actions.
• Assist in planning, organizing, and supervising inventory processes.
• Train associates on inventory and Computer Assisted Ordering.
• Adhere to all food safety regulations and guidelines.
• Ensure proper temperatures in cases and coolers are maintained, and logs are kept.
• Reinforce safety programs and notify management of unsafe conditions.
• Practice preventive maintenance and notify management of equipment issues.
• Report customer or employee accidents and safety risks, including illegal activities.
• Perform essential functions of the position with or without reasonable accommodation.