DELI/LEAD CLERK

Pick 'n Save in; Wales (WI); On-site; USD 30,000 - 45,000; Full time

Job summary

A leading grocery store is seeking a Deli/Lead Clerk to manage deli department operations and enhance customer experience. Responsibilities include supervising staff, ensuring food safety, and achieving sales goals. Ideal candidates will possess strong communication skills, management experience, and a commitment to excellent customer service.

Qualifications

• Effective communication skills required.
• Management and deli experience preferred.
• Ability to handle stressful situations necessary.

Responsibilities

• Supervise deli functions and operations.
• Train and develop associates.
• Ensure food safety regulations are followed.

Skills

Effective communication

Basic math

Stress management

Education

High school education or equivalent

Job description

DELI/LEAD CLERK (Finance)

Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Achieve sales and profit goals established for the department, and monitor and control all established quality assurance standards.

Direct and supervise all functions, duties, and activities for the Deli department. Support the day-to-day operations of the Deli. Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety.

Minimum Qualifications

• Effective communication skills
• Knowledge of basic math
• Ability to handle stressful situations

Preferred Qualifications

• High school education or equivalent
• Management experience
• Retail experience
• Deli experience

Key Responsibilities

• Promote trust and respect among associates
• Communicate company, department, and job-specific information to associates
• Collaborate with associates and promote teamwork to achieve company and store goals
• Establish performance goals for the department and empower associates to meet or exceed targets
• Train and develop associates and participate in performance appraisals
• Adhere to all applicable laws and company guidelines
• Maintain knowledge of products and respond to customer inquiries
• Slice deli meats and cheeses as per customer requests using proper equipment
• Offer product samples and inform customers of deli specials
• Provide customers with fresh products and correct portions to prevent shrinkage
• Recommend deli items to customers based on their needs
• Operate deli equipment according to guidelines
• Prepare foods following safety and quality standards
• Stay informed about current and upcoming promotions
• Assist in budgeting, profit and loss reviews, and inventory management
• Train staff on inventory procedures and computer ordering systems
• Follow all food safety regulations and maintain proper temperature logs
• Ensure safety procedures are followed and report unsafe conditions
• Perform equipment inspections and notify management of repairs
• Report accidents, safety risks, and illegal activities
• Perform essential functions with or without reasonable accommodations