DELI/LEAD CLERK (Finance)
Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Achieve sales and profit goals established for the department, and monitor and control all established quality assurance standards. Direct and supervise all functions, duties, and activities for the Deli department. Support the day-to-day functions of the Deli operations. Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety.
Minimum Qualifications:
- Effective communication skills
- Knowledge of basic math
- Ability to handle stressful situations
Preferred Qualifications:
- High school education or equivalent
- Management experience
- Retail experience
- Deli experience
Key Responsibilities include:
- Promoting trust and respect among associates
- Communicating company, department, and job-specific information
- Collaborating with associates and promoting teamwork
- Establishing performance goals and empowering associates
- Training and developing associates, participating in performance appraisals
- Adhering to all applicable laws and company guidelines
- Maintaining product knowledge and responding to customer inquiries
- Slicing deli meats and cheeses accurately
- Offering product samples and informing customers of specials
- Providing fresh, correctly portioned products to customers
- Recommending deli items to meet customer needs
- Using deli equipment properly
- Preparing foods according to safety and cooking guidelines
- Educating associates on promotions and advertisements
- Assisting in budgeting, profit and loss reviews, and inventory planning
- Training staff on inventory management and ordering systems
- Adhering to food safety and temperature regulations
- Maintaining safety procedures and reporting hazards
- Performing equipment inspections and maintenance
- Reporting safety incidents and risks
- Performing essential functions with or without reasonable accommodations