DELI/LEAD CLERK

Pick 'n Save in; Sheboygan (WI); On-site; USD 30,000 - 40,000; Full time

Job summary

An established industry player is seeking a Deli/Lead Clerk to create an exceptional customer experience in a vibrant deli environment. This role involves supervising deli operations, ensuring food safety, and promoting teamwork among associates. The ideal candidate will embrace a customer-first strategy and demonstrate strong communication and management skills. Join a dynamic team where your contributions will help shape a welcoming atmosphere and drive sales success. If you have a passion for food and customer service, this opportunity is perfect for you!

Qualifications

• Strong communication and math skills are essential for this role.
• Management and retail experience are preferred for candidates.

Responsibilities

• Promote teamwork and establish performance goals for the deli department.
• Train associates and ensure adherence to food safety regulations.
• Manage inventory processes and assist in financial reporting.

Skills

Effective communication skills

Knowledge of basic math

Ability to handle stressful situations

Education

High school education or equivalent

Job description

DELI/LEAD CLERK (Finance)

Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Achieve sales and profit goals established for the department, and monitor and control all established quality assurance standards. Direct and supervise all functions, duties, and activities for the Deli department. Support the day-to-day functions of the Deli operations. Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety.

Minimum Qualifications

• Effective communication skills
• Knowledge of basic math
• Ability to handle stressful situations

Desired Qualifications

• High school education or equivalent preferred
• Management experience preferred
• Retail experience
• Deli experience

Key Responsibilities

• Promote trust and respect among associates.
• Communicate company, department, and job-specific information to associates.
• Collaborate with associates and promote teamwork to help achieve company and store goals.
• Establish performance goals for the department and empower associates to meet or exceed targets.
• Train and develop associates and participate in performance appraisals.
• Adhere to all applicable laws, regulations, and company guidelines.
• Maintain knowledge of products sold within the department and respond to customer inquiries with suggestions.
• Slice deli meats and cheeses to customer requests using proper equipment.
• Offer product samples and inform customers of deli specials.
• Provide customers with ordered products, ensuring correct portion sizes to prevent shrinkage.
• Recommend deli items to help customers find suitable products.
• Use deli equipment properly, including fryers, rotisseries, heat lamps, and ovens.
• Prepare foods according to safety and cooking instructions, maintaining temperature logs.
• Educate associates about current and upcoming promotions, including seasonal and special ads.
• Assist in preparing budgets, profit and loss reviews, and manage financial reports.
• Plan and supervise inventory processes, including stocking and computer-assisted ordering.
• Adhere to food safety regulations and maintain proper temperature logs.
• Follow safety procedures, identify unsafe conditions, and notify management.
• Inspect equipment regularly and report repairs needed.
• Report customer or employee accidents, safety risks, and illegal activities.
• Perform essential functions with or without reasonable accommodations.