Deli Dept Lead: People-First Customer Experience

The Kroger Co.; Parker (AL); Vor Ort; USD 48.000 - 64.000; Vollzeit

Zusammenfassung

The Kroger Co. is seeking a deli supervisor to lead a team and deliver exceptional service, ensuring every customer leaves satisfied.

You will interview, train, and evaluate associates, reward performance, and coach staff while upholding Kroger's core values of respect, honesty, integrity, diversity, inclusion, and safety. You will create an uplifting work environment, empower team members to provide a simple, fresh shopping experience, and plan daily activities to meet customer demand.

Qualifikationen

• Effective communication and customer service skills.
• Knowledge of basic math.
• Ability to handle stressful situations.
• Ability to lead other associates.
• Flexibility in work schedule.
• Completion of basic and supervisory skills.

Aufgaben

• Create uplifting and friendly customer experience by exceptional service.
• Interview, train, evaluate performance, reward and coach associates.
• Demonstrate company values of respect, honesty, integrity, diversity, inclusion, and safety.
• Establish an uplifting work environment where associates feel valued and engaged.
• Empower associates to create a simple, fresh shopping experience for customers.
• Plan and prioritize work activities efficiently.
• Identify and resolve problems by analyzing information and offering solutions.
• Communicate information from meetings to associates and ensure proper orientation.
• Support the Customer 1st team and align with store initiatives.
• Supervise deli associates and provide feedback and performance reviews.
• Ensure compliance with safety regulations and company safety programs.
• Assist management in budgeting and financial reviews.

Kenntnisse

Communication

Customer service

Math basics

Leadership

Flexibility

Jobbeschreibung

The Kroger Co. is seeking a deli supervisor to lead a team and deliver exceptional service, ensuring every customer leaves satisfied.

You will interview, train, and evaluate associates, reward performance, and coach staff while upholding Kroger's core values of respect, honesty, integrity, diversity, inclusion, and safety. You will create an uplifting work environment, empower team members to provide a simple, fresh shopping experience, and plan daily activities to meet customer demand.