Deli Dept Lead: Inspire Service, Train & Coach Teams

The Kroger Co.; Grand Junction (CO); Sur place; USD 40 000 - 52 000; Plein temps

Résumé du poste

The Kroger Co. is seeking a Deli Supervisor to lead daily deli operations and deliver outstanding customer service. You will interview, train, and evaluate associates, reward performance, and coach team members to uphold Kroger’s values of respect, honesty, integrity, diversity, inclusion, and safety.

You will manage scheduling, monitor budgets, and implement promotions with store management while ensuring compliance with safety and quality standards at all times.

Qualifications

• Strong communication and customer service skills.
• Ability to lead and coach deli associates.
• Ability to manage time and prioritize tasks.
• Ability to handle high-paced, stressful environments.
• Flexibility in scheduling.
• Basic math skills.

Responsabilités

• Establishing an uplifting work environment where associates feel valued and engaged.
• Empowering associates to create a simple, fresh and inspired shopping experience for every customer.
• Prioritizing and planning work activities by using time efficiently.
• Identify and resolve problems by gathering and analyzing information and developing solutions.
• Communicate store, department, and job-specific information to associates from board meetings and huddles.
• Ensure new associates are properly oriented to the department and understand benefits.
• Promote the company’s customer and associate promise.
• Delegate work assignments with clear direction and monitor progress.
• Maintain punctuality for work and meetings and ensure coverage when absent.
• Execute on action plans and daily priorities, including performance goals and best practices.
• Adhere to food safety regulations and guidelines.
• Reinforce safety programs and report unsafe conditions to management.
• Stay current with ads and promotions and educate associates.

Connaissances

Effective communication

Customer service

Leadership

Time management

Team coordination

Conflict resolution

Description du poste

The Kroger Co. is seeking a Deli Supervisor to lead daily deli operations and deliver outstanding customer service. You will interview, train, and evaluate associates, reward performance, and coach team members to uphold Kroger’s values of respect, honesty, integrity, diversity, inclusion, and safety.

You will manage scheduling, monitor budgets, and implement promotions with store management while ensuring compliance with safety and quality standards at all times.