Deli Dept Lead: Build Team, Delight Customers

The Kroger Co.; Milan (IN); On-site; USD 17,000 - 19,000; Full time

Job summary

The Kroger Co. is seeking a Deli team member to deliver outstanding customer service and maintain a safe, clean environment in which customers keep returning. The role focuses on achieving department sales and profit goals while upholding quality assurance standards.

You will monitor deli operations, train staff, and implement promotions in collaboration with store management. Strong communication and organizational skills are essential for success in a fast-paced retail setting.

Qualifications

• Excellent oral/written communication skills.
• Knowledge of basic math (counting, addition, subtraction).
• Ability to handle stressful situations.
• Current food handlers permit once employed.
• Secondary language skills are a plus.
• Experience in deli/retail management is advantageous.

Responsibilities

• Promote trust and respect among associates with a positive attitude.
• Communicate department information to associates.
• Establish department goals and empower staff to meet targets.
• Develop scheduling to manage customer volume.
• Train associates and participate in performance appraisals.
• Create an inviting environment and assist customers with product questions and suggestions.
• Inspect products for quality and freshness and take action as needed.
• Assist in creating and executing department business plans and promotions.
• Help manage store/department budget and review financial reports.
• Manage price changes and update shelf tags and promotions.
• Organize inventory processes and monitor stock conditions.

Skills

Communication

Math basics

Stress management

Second language

Management experience

Deli/retail experience

Education

High School Diploma or GED

Food handlers permit

Job description

The Kroger Co. is seeking a Deli team member to deliver outstanding customer service and maintain a safe, clean environment in which customers keep returning. The role focuses on achieving department sales and profit goals while upholding quality assurance standards.

You will monitor deli operations, train staff, and implement promotions in collaboration with store management. Strong communication and organizational skills are essential for success in a fast-paced retail setting.