Deli Department Lead - Elevate Customer Experience

The Kroger Co.; Cheyenne (WY); In loco; USD 42.000 - 66.000; Tempo pieno

Descrizione del lavoro

The Kroger Co. is seeking a deli leadership professional to create an uplifting customer experience through exceptional service and to oversee interviewing, training, evaluating performance, rewarding and coaching associates.

The role emphasizes respect, integrity, diversity, inclusion, and safety across the team. You will lead a team in a fast-paced deli environment, coordinate scheduling, promotions, and merchandising, and ensure adherence to food safety regulations while driving store success

Competenze

• Strong customer service and communication skills.
• Ability to lead and coach a team of associates.
• Proven ability to handle stressful situations.
• Demonstrated leadership in a fast-paced deli environment.
• Flexibility to work various shifts and schedules.

Mansioni

• Create an uplifting customer experience through exceptional service.
• Interview, train, and evaluate performance of associates.
• Coach and reward staff to promote positive performance.
• Manage deli department scheduling to meet customer demand.
• Oversee pricing, promotions, and merchandising of deli products.
• Ensure compliance with safety and food handling regulations.

Conoscenze

Customer service

Effective communication

Staff leadership

Conflict resolution

Time management

Flexibility

Descrizione del lavoro

The Kroger Co. is seeking a deli leadership professional to create an uplifting customer experience through exceptional service and to oversee interviewing, training, evaluating performance, rewarding and coaching associates.

The role emphasizes respect, integrity, diversity, inclusion, and safety across the team. You will lead a team in a fast-paced deli environment, coordinate scheduling, promotions, and merchandising, and ensure adherence to food safety regulations while driving store success