Deli Department Lead & Customer Experience Champion

The Kroger Co.; Los Alamos (NM); On-site; USD 21,000 - 34,000; Full time

Job summary

The Kroger Co. is seeking a Deli department lead to create an outstanding customer experience through exceptional service. You will maintain a safe, clean environment and help achieve department sales and quality standards.

Responsibilities include managing associates, scheduling, training, handling promotions, budget awareness, and ensuring product freshness. The role requires strong communication and teamwork in a fast-paced store setting.

Qualifications

• Excellent oral/written communication skills.
• Knowledge of basic math (counting, addition, subtraction).
• Ability to handle stressful situations.
• Current food handlers permit when employed.

Responsibilities

• Promote trust and respect among associates, with a positive attitude.
• Communicate information to associates.
• Establish department performance goals and empower associates to meet targets.
• Develop adequate scheduling to manage customer volume.
• Train associates on performance and participate in evaluations.
• Create an environment welcoming to customers and respond to questions about products.

Skills

Communication

Math skills

Stress management

Food-safety permit

Education

High School Diploma or GED

Job description

The Kroger Co. is seeking a Deli department lead to create an outstanding customer experience through exceptional service. You will maintain a safe, clean environment and help achieve department sales and quality standards.

Responsibilities include managing associates, scheduling, training, handling promotions, budget awareness, and ensuring product freshness. The role requires strong communication and teamwork in a fast-paced store setting.