Deli Department Lead & Guest Service Coach

Lowes Foods; Advance (NC); On-site; USD 45,000 - 70,000; Full time

Job summary

Lowes Foods is seeking a Deli Manager to oversee daily operations, guest service, and merchandising within the deli department. The role requires supervising staff, maintaining quality standards, and ensuring safety and sanitation across the department.

You will drive sales, manage inventory, and control labor costs while delivering excellent customer experiences. The position emphasizes training, guidance, and performance feedback to deli hosts, with responsibilities spanning ordering,

Qualifications

• Friendly, outgoing personality.
• Ability to supervise staff and train team members.
• Knowledge of deli operations and product standards.
• Ability to bend, kneel and stand for extended periods.
• Ability to lift 25 lbs consistently and 50 lbs occasionally.
• Strong communication and guest service skills.
• Proficiency with store computer systems.

Responsibilities

• Ensure guests receive polite, friendly service from the deli department staff.
• Achieve budgeted sales, shrink and profits for the deli department.
• Maintain desired level of inventory and supplies.
• Operate the department according to merchandising and operational guidelines and programs.
• Ensure the quality of product for sale meets Lowes Foods standards.
• Maintain sanitation and safety throughout the department according to Lowes Foods standards.
• Provide guidance, orientation, training and feedback to ensure deli department hosts achieve satisfactory performance standards.
• Perform product preparation, receiving, ordering, stocking and guest service as necessary to achieve standards.
• Maintain department’s labor budget and scheduling standards.
• Performs PA announcements.
• Performs all other duties as assigned by management.

Skills

Friendly personality

Team leadership

Customer service

Deli operations knowledge

Training & development

Effective communication

Physical stamina

Computer skills

Job description

Lowes Foods is seeking a Deli Manager to oversee daily operations, guest service, and merchandising within the deli department. The role requires supervising staff, maintaining quality standards, and ensuring safety and sanitation across the department.

You will drive sales, manage inventory, and control labor costs while delivering excellent customer experiences. The position emphasizes training, guidance, and performance feedback to deli hosts, with responsibilities spanning ordering,