Deli Customer Experience Specialist

La Montañita Co-op; Santa Fe, Northern (NM, KY); Hybrid; USD 26,000 - 34,000; Full time

Job summary

La Montañita Food Cooperative in Santa Fe, NM seeks a Deli Clerk to provide outstanding customer service, manage deli processing, and maintain cleanliness and safety in the department. You will greet customers, answer questions, and ensure products are accurately labeled and fresh.

The role emphasizes teamwork, reliability, and the ability to teach others while following all food safety and PPE guidelines to maintain compliance and store standards.

Qualifications

• Customer service experience with focus on satisfaction.
• Strong verbal and written communication skills.
• Ability to train or guide others in a positive manner.
• Food safety certification required or obtainable within 1 month.
• Basic math skills (counting, addition, subtraction).
• Ability to adhere to safety, regulatory and wellness guidelines; PPE usage required.
• Excellent interpersonal and conflict-resolution abilities.
• Ability to identify and resolve problems promptly.
• Dependable, self-motivated, and able to work in a diverse team.

Responsibilities

• Handle deli processing including cutting, packaging, and merchandising.
• Maintain cleanliness, safety, and visual appeal of the deli area.
• Respond to customer inquiries and provide accurate product information.
• Ensure correct labeling, dating, pricing, and freshness of deli items.
• Assist in inventory, stocking, and store-wide cleaning as needed.
• Follow procedures for safety, loss prevention, and quality control.

Skills

Customer service

Communication skills

Teaching others

Food safety certification

Math basics

Safety compliance

Interpersonal skills

Problem solving

Team player

Job description

La Montañita Food Cooperative in Santa Fe, NM seeks a Deli Clerk to provide outstanding customer service, manage deli processing, and maintain cleanliness and safety in the department. You will greet customers, answer questions, and ensure products are accurately labeled and fresh.

The role emphasizes teamwork, reliability, and the ability to teach others while following all food safety and PPE guidelines to maintain compliance and store standards.