Deli & Bakery Team Leader - Customer Experience

Meijer

Taylor (MI)

On-site

USD 17,000 - 22,000

Full time

12 days ago

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Benefits offered by this job

Weekly pay
Scheduling flexibility
Paid parental leave
Paid education assistance
Team member discount
Development programs for advancement &
career growth

Job summary

Meijer is hiring at our Taylor, MI store to join a team focused on delivering exceptional customer experiences. You will assist customers, supervise daily tasks, and mentor teammates to meet service and sales goals while upholding Meijer standards and training requirements.

This role supports scheduling, safety, and collaboration across departments. We value diversity and inclusion and offer growth opportunities within a family-owned company that emphasizes community support and career

Qualifications

  • Passion for customer service with total engagement and approachability.
  • Initiates interactions with customers and peers.
  • Excellent verbal and written communication.
  • Retail or other customer service experience preferred.
  • Creative thinking and ability to influence others.
  • Ability to quickly build rapport and gain customer confidence.
  • Ability to lift, carry, push, pull, bend and twist while handling product.
  • Experience executing plans and supervising/day-to-day tasks.
  • Commitment to fostering an inclusive environment.

Responsibilities

  • Engaging peers to provide the best possible shopping experience for our customers including an exceptional checkout experience.
  • Communicating with team members and assigning daily work tasks.
  • Mentoring and coaching other team members to ensure customer service and sales goals are exceeded and the area is maintained to Meijer standards and team members have completed required trainings.
  • Supports training new team members/cross-training high potential talent, providing peer coaching on job responsibilities/standards to positively impact team member productivity.
  • Working with leadership on department schedule writing to focus on team member engagement, improving customer service, store sales and profitability.
  • Ensuring freshness of products by closely monitoring execution of rotation and dating policies.
  • Guiding the team in compliance with food safety standards and regulations and working in a safe manner aligning to 200% accountability.
  • Leading team members to ensure ordering, receiving, stocking, pricing, and product display are completed, where applicable.
  • Actively creating an environment that supports the Meijer culture, including valuing Diversity, Equity, and Inclusion.
  • Operating a register and cash handling when needed.
  • Operating powered equipment, where applicable.
  • Participating in period end inventories, where applicable, to help achieve goals.
  • May be required to act in Lead capacity in other departments throughout the store
  • This job profile is not meant to be all inclusive of the responsibilities of this position. You may perform other duties as assigned or required.

Skills

Customer service
Communication
Retail experience
Team leadership
Problem solving
Relationship building
Adaptability
Cash handling
Training & mentoring

Job description

Meijer is hiring at our Taylor, MI store to join a team focused on delivering exceptional customer experiences. You will assist customers, supervise daily tasks, and mentor teammates to meet service and sales goals while upholding Meijer standards and training requirements.

This role supports scheduling, safety, and collaboration across departments. We value diversity and inclusion and offer growth opportunities within a family-owned company that emphasizes community support and career

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