Deli Bakery Lead — Store Ops & Customer Experience

Food Lion; Chesapeake (VA); On-site; USD 42,000 - 62,000; Full time

Job summary

Food Lion in Chesapeake, VA is seeking a Deli Bakery HMS Supervisor to assist in managing the Deli Bakery HMS Department and to supervise associates, monitor labor, and promote a strong customer-service culture aligned with Food Lion’s strategy.

You will support budget targets, safety, and sanitation while maintaining a positive shopping experience for customers. A successful candidate demonstrates leadership, communication, and familiarity with store systems and reporting.

Qualifications

• High school diploma or equivalent preferred.
• Ability to lead and manage a team.
• Effective communication, customer service, and selling skills.
• Ability and willingness to learn multiple tasks and technical requirements of the job.

Responsibilities

• Manage the Deli Bakery HMS Department in the absence of the Deli Manager.
• Daily management of labor and coaching of associates to meet productivity goals.
• Provide leadership to promote a positive culture and customer service.
• Support achievement of budgeted financial and operating results.
• Ensure safe, sanitary, and well-presented department operations.

Skills

Team leadership

Labor management

Customer service

Communication

Education

High school diploma or equivalent

Job description

Food Lion in Chesapeake, VA is seeking a Deli Bakery HMS Supervisor to assist in managing the Deli Bakery HMS Department and to supervise associates, monitor labor, and promote a strong customer-service culture aligned with Food Lion’s strategy.

You will support budget targets, safety, and sanitation while maintaining a positive shopping experience for customers. A successful candidate demonstrates leadership, communication, and familiarity with store systems and reporting.