Deli & Bakery Lead — Customer Experience

The Kroger Co.; Lawrence (KS); On-site; USD 17,000 - 25,000; Full time

Job summary

The Kroger Co. in Lawrence, KS is seeking a Grocery Clerk (Bakery/Deli) to create an outstanding customer experience, prepare items to customer requests, and maintain a safe, clean environment to encourage return visits.

Assist the department manager in reaching sales and profit goals, monitor quality assurance standards, and promote a welcoming atmosphere while upholding food safety and company values.

Qualifications

• Customer Service skills.
• Effective communication skills.
• Knowledge of basic math.
• Ability to obtain current food handlers permit once employed.

Responsibilities

• Grocery Clerk (Bakery/Deli) will prepare items per customer requests using proper bakery equipment.
• Bakery/Deli Clerk should offer product samples to help customers discover new items or products they inquire about.
• Grocery Clerk (Bakery/Deli) will be able to inform customers of bakery and/or deli specials.
• Provide customers with fresh products that they have ordered and the correct portion size to prevent shrink.
• Recommend deli or bakery items to customers to ensure they get the products they want.
• Use all equipment in bakery such as refrigerators, freezers, slicers, and ovens according to guidelines.
• Prepare foods according to the food temperature logs and follow cooking instructions.
• Label, stock and inventory department merchandise.
• Ensure proper temperatures in cases and coolers are maintained and temperature logs are maintained.
• Promote trust and respect among associates.
• Create an environment that enables customers to feel welcome and appreciated by answering questions about products.
• Adhere to all food safety regulations and guidelines.

Skills

Customer service

Effective communication

Basic math

Food handlers permit

Job description

The Kroger Co. in Lawrence, KS is seeking a Grocery Clerk (Bakery/Deli) to create an outstanding customer experience, prepare items to customer requests, and maintain a safe, clean environment to encourage return visits.

Assist the department manager in reaching sales and profit goals, monitor quality assurance standards, and promote a welcoming atmosphere while upholding food safety and company values.