DegreeWorks & Curriculum Systems Specialist

Augusta University; Augusta (GA); On-site; USD 57,000 - 60,000; Full time

Job summary

Augusta University seeks a DegreeWorks Curriculum Specialist to maintain and improve the DegreeWorks/JagTrax degree audit system on our Summerville Campus. You will handle documentation, testing, course substitutions, and curriculum proposals while collaborating with Academic Admissions and graduation teams.

The role requires a Bachelor's degree with 2 years of related experience, strong attention to detail, and the ability to communicate clearly with stakeholders in writing and speech.

Qualifications

• Bachelor's degree from an Accredited College or University with 2 years' of related work experience.
• The qualified candidate should have an aptitude for curriculum rules, attention to detail, and the ability to self-manage and prioritize work ongoing basis.
• The ability to communicate with stakeholders in both verbal and written formats and to conduct themselves professionally at all times is required.

Responsibilities

• Create and maintain DegreeWorks (JagTrax) user documentation, including standard operating procedures, websites, and training videos, FAQs, etc.
• Provide technical support and general advice to DegreeWorks (JagTrax) users on a daily basis.
• Conduct end of term processing as required.
• Prioritize requests related to graduation working closely with the graduation team.
• Assess, implement, and maintain Scribe and all related DegreeWorks (JagTrax) processes to ensure degree audits are accurate for all stakeholders.
• Participate in the curriculum proposal process via Modern Campus Curriculum (Curriculog) to ensure approvals are implemented in Scribe in a timely manner.
• Build test plans, conduct testing of DegreeWorks (JagTrax), and notify leadership of issues, suggesting corrections.
• Evaluate and process course substitutions and student issue exceptions as received in Banner Workflow and ServiceNow, ensuring complete, timely, and exceptional communications with stakeholders.
• Keep detailed notes in ServiceNow and closing tickets in an efficient manner.
• Use all opportunities to continuously evaluate, improve, and foster ongoing knowledge, use, and adoption of the degree audit system across the campus community.
• Perform all other duties as assigned.

Skills

Attention to detail

Communication

Education

Bachelor's degree

Tools

DegreeWorks

JagTrax

Scribe

Job description

Augusta University seeks a DegreeWorks Curriculum Specialist to maintain and improve the DegreeWorks/JagTrax degree audit system on our Summerville Campus. You will handle documentation, testing, course substitutions, and curriculum proposals while collaborating with Academic Admissions and graduation teams.

The role requires a Bachelor's degree with 2 years of related experience, strong attention to detail, and the ability to communicate clearly with stakeholders in writing and speech.