DegreeWorks & Curriculum Systems Specialist

Clayton State University; Georgia; On-site; USD 57,000 - 60,000; Full time

Benefits offered by this job

Health insurance

Tuition Assistance

Job summary

Augusta University seeks a DegreeWorks/JagTrax specialist to maintain degree audit systems, create user documentation, and provide technical support for staff and students. You will handle curriculum proposals, testing, and process improvement across DegreeWorks and JagTrax, coordinating with multiple campus teams.

The role emphasizes accurate audits, timely communications, and ongoing training for staff, faculty, and students in a dynamic university environment.

Qualifications

• Bachelor's degree from an Accredited College or University with 2 years' related work experience.
• Experience with DegreeWorks/JagTrax and related processes.
• Strong written and verbal communication; ability to work with stakeholders.

Responsibilities

• Create and maintain DegreeWorks (JagTrax) user documentation, including SOPs, websites, training videos, FAQs.
• Provide technical support and general advice to DegreeWorks (JagTrax) users daily.
• Perform end of term processing and coordinate with graduation team as needed.
• Assess, implement, and maintain Scribe and DegreeWorks processes for accurate audits.
• Participate in Curriculum Proposal processing via Modern Campus Curriculum to ensure updates in Scribe.
• Build test plans and conduct testing of DegreeWorks/JagTrax; notify leadership of issues.
• Evaluate course substitutions and student exceptions; document communications in ServiceNow.
• Continuously improve the degree audit system and share knowledge campus-wide.
• Perform other duties as assigned.

Skills

DegreeWorks/JagTrax

Documentation

Technical Support

Scribe

Curriculum Rules

ServiceNow

Banner Workflow

Communication

Education

Bachelor's degree

Tools

Scribe

ServiceNow

Banner

Curriculog

Modern Campus Curriculum

Job description

Augusta University seeks a DegreeWorks/JagTrax specialist to maintain degree audit systems, create user documentation, and provide technical support for staff and students. You will handle curriculum proposals, testing, and process improvement across DegreeWorks and JagTrax, coordinating with multiple campus teams.

The role emphasizes accurate audits, timely communications, and ongoing training for staff, faculty, and students in a dynamic university environment.