Defense Technical Account Manager — Solutions & Strategy

MathWorks

Dayton (OH)

On-site

USD 126,300 - 195,800

Full time

14 days+

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Job summary

MathWorks is seeking a Technical Account Manager for the Defense sector in Dayton, OH, to coordinate customer support and serve as a trusted advisor. The role emphasizes understanding customer workflows and guiding successful implementation of MathWorks tools and workflows.

You will interact with engineers to executives, deliver demonstrations, and connect customers with MathWorks technical teams. The position requires collaboration with sales and other specialists to drive account development

Qualifications

Minimum qualifications include a bachelor’s degree and 6 years of professional work experience (or master’s degree with 3 years, or PhD).

Responsibilities

Engage with prospective customers to understand technical projects and workflows.
Build and maintain relationships with customer decision makers and end users.
Serve as the initial point of contact for all technical customer projects.
Prepare and deliver presentations and product demonstrations highlighting MathWorks tools.
Advocate internally to ensure customer needs are understood.
Collaborate with sales and other teams to craft an account development plan.
Scope technical projects and coordinate with experts to resolve issues.
Identify new application areas and contribute to messaging for future direction.