DEERS/RAPIDS ID Card Specialist – Security & Compliance

Mano Lani; Marietta (GA); On-site; USD 25,000 - 26,000; Full time

Job summary

Mano Lani LLC in Marietta, GA, is seeking an ID Card Specialist to support the DEERS/RAPIDS program. You will handle ID card issuance, CAC operations, and verify eligibility according to federal regulations while maintaining DoD security compliance.

The role requires a bachelor’s in HR or business, 3 years in management, US citizenship with security clearance, and strong organizational and customer service skills. On-site work with occasional training and reporting duties.

Qualifications

• Bachelor’s level degree in HR and/or Business Administration required or equivalent experience
• 3 years of professional experience in management
• US Citizenship able to obtain and maintain the required security clearance
• Strong organizational and time management abilities
• In-depth knowledge of DEERS/RAPIDS systems and federal regulations for ID card issuance
• Security protocols compliance with DoD regulations
• Minimum of three years of experience in loan management or related field
• Excellent communication and customer service abilities

Responsibilities

• Perform ID card and CAC issuance, verify eligibility, and discuss entitlements per Federal regs
• Conduct weekly accountability checks for CAC stock items and printer consumables
• Issue memorandums for DoD installation privileges to eligible customers
• Access and update RAPIDS configuration utilities; ensure accuracy
• Review RAPIDS system audit trails and investigate security violations with Security Manager
• Input Medicare Part B data for eligible personnel
• Field and resolve customer complaints related to ID card services
• Generate and submit reports for the G1, including issuance statistics and stock usage
• Execute tasks as the state’s liaison for DEERS/RAPIDS with the National Guard Bureau
• Maintain security of DEERS/RAPIDS workstations and updates logs and access privileges

Skills

Organizational skills

Time management

Customer service

Communication skills

Education

Bachelor’s degree in HR/Business

Tools

DEERS

RAPIDS

Job description

Mano Lani LLC in Marietta, GA, is seeking an ID Card Specialist to support the DEERS/RAPIDS program. You will handle ID card issuance, CAC operations, and verify eligibility according to federal regulations while maintaining DoD security compliance.

The role requires a bachelor’s in HR or business, 3 years in management, US citizenship with security clearance, and strong organizational and customer service skills. On-site work with occasional training and reporting duties.