Deduction Resolution Specialist

ManpowerGroup; Austin (MN); On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

Medical and Prescription Drug Plans

Dental Plan

Supplemental Life Insurance

Short Term Disability Insurance

401(k)

Job summary

ManpowerGroup is seeking a Deduction Resolution Specialist in Austin, MN, to join the Corporate Office team. The role focuses on managing suspense dollars, promo activity, and audit resolution, coordinating with customers and sales staff to verify deductions and process billbacks efficiently.

The ideal candidate will be proactive, with strong analytical skills, proficiency in Word/Excel, and excellent written and verbal communication.

Qualifications

• Post high school accounting classes or equivalent experience.
• Proficiency in Windows environment, including Microsoft Word and Excel.
• Strong analytical, problem-solving, and decision‑making skills.
• Excellent written and verbal communication skills, along with interpersonal and organizational abilities.

Responsibilities

• Manage the overall process efficiencies of suspense dollars, promotional activity, and audit resolution both individually and within a team.
• Work directly with external customers and sales staff to investigate deductions, determine their validity, and process resolutions through billbacks, including collection of repayments if deductions are invalid.
• Utilize time management skills to code deductions, submit backup documentation, and identify new trends for assigned customers.
• Complete daily and weekly checklists efficiently and proactively seek additional tasks or improvements.
• Process billing claims using the Forge application, ensuring accuracy and timeliness.

Skills

Analytical skills

Problem-solving

Decision making

Communication skills

Interpersonal skills

Organizational skills

Microsoft Word

Microsoft Excel

Education

Post-secondary accounting studies

Tools

Forge application

Microsoft Word

Microsoft Excel

Job description

Our client, a leading organization in the foodservice industry, is seeking a Deduction Resolution Specialist to join their team. As a Deduction Resolution Specialist, you will be part of the Corporate Office supporting the Deduction Resolution team. The ideal candidate will demonstrate initiative, strong analytical skills, and excellent communication abilities, which will align successfully in the organization.

Job Title: Deduction Resolution Specialist

Location: Austin , MN

Pay Range: $20.15/hr

Shift: Day shift

What's the Job?

• Manage the overall process efficiencies of suspense dollars, promotional activity, and audit resolution both individually and within a team.

• Work directly with external customers and sales staff to investigate deductions, determine their validity, and process resolutions through billbacks, including collection of repayments if deductions are invalid.

• Utilize time management skills to code deductions, submit backup documentation, and identify new trends for assigned customers.

• Complete daily and weekly checklists efficiently and proactively seek additional tasks or improvements.

• Process billing claims using the Forge application, ensuring accuracy and timeliness.

What's Needed?

• Post high school accounting classes or equivalent experience.

• A pattern of initiative and proactive problem-solving.

• Proficiency in Windows environment, including Microsoft Word and Excel.

• Strong analytical, problem-solving, and decision‑making skills.

• Excellent written and verbal communication skills, along with interpersonal and organizational abilities.

What's in it for me?

• Opportunity to work in a dynamic and supportive environment.

• Chance to develop and enhance your professional skills in a growing industry.

• Engagement with a collaborative team dedicated to excellence.

• Potential for career growth within the organization.

• Participation in a company that values diversity and inclusion.

Upon completion of waiting period associates are eligible for:

• Medical and Prescription Drug Plans

• Dental Plan

• Supplemental Life Insurance

• Short Term Disability Insurance

• 401(k)

ManpowerGroup is committed to providing equal employment opportunities in a professional, high quality work environment. It is the policy of ManpowerGroup and all of its subsidiaries to recruit, train, promote, transfer, pay and take all employment actions without regard to an employee's race, color, national origin, ancestry, sex, sexual orientation, gender identity, genetic information, religion, age, disability, protected veteran status, or any other basis protected by applicable law.