Deduction & Cash Applications Clerk

Winland Foods, Inc.; De Pere (WI); Hybrid; USD 28,000 - 36,000; Full time

Benefits offered by this job

Medical

Dental

Vision

401(k) with match

STD/LTD/AD&D/Life

HSA

FSA

EAP

Hospital indemnity

Identity protection

Fraud protection

Legal assistance

Critical Illness

Job summary

Winland Foods, Inc. in De Pere, WI is seeking a Deduction & Cash Applications Clerk to support Accounts Receivable with mail/e-mail handling, SAP documentation, and deduction processing. This role requires strong attention to detail, organizational skills, and teamwork in a hybrid work environment.

You will attach deduction documentation in SAP, review correspondence, and ensure accurate records while maintaining SOX compliance and efficient communication with customers and internal teams.

Qualifications

• Experience with incoming mail and data processing in SAP for AR deductions.
• Ability to work in a hybrid schedule and meet daily deadlines.

Responsibilities

• Receive incoming mail, open, review, scan, and attach to AR items in SAP.
• Review general inbox emails and attach deduction support to AR items in SAP.
• Secure and organize deduction backup from customers via websites/email/phone.
• Maintain electronic storage files with support documents needed for deductions.
• Match authorized deductions to planned promotions; process credits or repayments for claims.
• Update deduction status, action code, reason code, root cause code, and dates in the deduction system.
• Apply procedures to resolve deductions with SOX compliance; escalate issues as needed.

Skills

Microsoft Office

Attention to detail

Time management

Communication skills

Teamwork

Problem solving

Data entry

Tools

SAP

Job description

At Winland Foods, our success starts with people who live our values of Excellence, Quality, Integrity, Respect, and Collaboration every day.This position is responsible for incoming mail and/or email sorting, scanning and attaching documentation within SAP for Accounts Receivable (AR) Deduction team in accordance with established policy and identification processes. The position reports to the Deductions Supervisor.Employee Type:Full timeLocation:WI Green BayJob Type:Finance Credit & CollectionJob Posting Title:Deduction & Cash Applications ClerkJob Description:Schedule: (Hybrid) Fridays are remote, while Mon-Thurs are in officeWork Location: 1120 Employers Blvd, De Pere, WI 54115Benefits: Medical, Dental, Vision, 401(k) with match, STD/LTD/AD&D/Life, HSA, FSA, EAP, Hospital indemnity, Accident Insurance, Identity and Fraud Protection Plan, Legal, and Critical Illness.Salary, based on experience and other qualifications: up to $23 an hourly with additional bonus potentialRoles and Responsibilities:Receives incoming mail, opens, reviews, scans, and attached to AR items within SAP.Reviews general inbox emails and attach deduction support to AR items within SAP.Secures and organizes deduction backup from customers via websites and/or by email/phone communication.Maintains electronic storage files which contain various support documents or templates needed to process deductions.Accurately matches authorized deductions to planned promotions, ensures deductions are setup correctly, issues customer credit for valid claims and submit repayment for unauthorized claims.Update deduction status, action code, reason code, root cause code, performance dates and comments as they change in the deduction management system.Apply established processes, procedures, and supporting documentation to resolve deductions with an audit mindset following SOX compliance standards.Escalates issues and errors timely. Acts in the best interest of Winland Foods in all matters.Keeps Supervisor and/or Manager informed of activities that may require escalated attention.Backup cross training for front desk/mail room tasks for out of office coverage.The duties and responsibilities described are not a comprehensive list of all tasks. Additional tasks and duties may be assigned from time to time as necessitated by business needs.Qualifications & ExperienceProfessional attitude and appearance with a focus on customer service.Ability to work independently and as part of a team, prioritize work, and multi-task with interruptions.Experience in Microsoft Office products (Excel, Word, PowerPoint, Access, Teams).Organizational skills with emphasis on time management for success in fast-paced environment.Excellent communication skills.Ability to be resourceful and proactive problem solving.Strong attention to detail with a high degree of accuracy.Travel Requirements: NonePhysical Demands and Work Environment:Work is performed primarily in an office environment. The employee is regularly required to sit for extended periods while using a computer, and other standard office equipment. Frequent use of hands and fingers for typing and operating office technology is required. Close visual acuity is required to view electronic documents and screens. Occasional standing, walking, bending, or lifting of materials up to 15 pounds may be required. The employee is expected to maintain a safe and productive work environment that supports confidential business activities. Overtime may be required based on business needs.EEO Statement:Winland Foods seeks to recruit, develop, and retain the most talented people from a diverse candidate pool, and as a global company we believe our success is enhanced by fostering equity and inclusion in the workplace. Therefore, Winland Foods is committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race, color, religion, sex, pregnancy, national origin, age, physical or mental disability, marital status, sexual orientation, gender identity, genetic information, military or veteran status, and any other characteristic protected by applicable law.