Dedicated Transportation Manager

Ruan Transportation Management Systems; Birmingham (AL); On-site; USD 70,000 - 90,000; Full time

Job summary

Ruan Transportation Management Systems in Birmingham, AL is seeking an on-site supervisor to manage one or more dedicated contract transportation accounts. You will lead a team, monitor KPIs, and work to meet customer expectations while improving operations and safety.

The role emphasizes leadership, collaboration with customers, and continuous improvement in a fast-paced environment on site in Birmingham.

Qualifications

• Previous supervisory experience in transportation or logistics.
• Strong leadership and coaching skills.
• Ability to monitor KPIs and drive improvements.
• Commitment to safety programs and compliance.

Responsibilities

• Lead and develop on-site team through recruiting, training, coaching and performance reviews.
• Manage operations to hit KPIs; monitor and optimize revenue and cost drivers.
• Maintain strong customer relationships through proactive communication and problem solving.
• Promote safety culture and ensure compliance with safety programs and regulations.
• Lead continuous improvement initiatives.
• Ensure proper training and compliance with standard processes.
• Foster a positive, communicative work environment.
• Leverage on-site team insights and collaborate to share best practices.
• Accurately capture operational data in near real-time using TMS.

Skills

Team Leadership

Operations Management

Customer Service

Safety Compliance

Continuous Improvement

Job description

This position works on-site in Birmingham, AL
Schedule: Monday - Friday
Hours: Noon - 9:00P
This position is responsible for managing one or more dedicated contract transportation accounts to meet customer service expectations and achieve both operational and key performance goals. Monitor key performance metrics and analyze operational variables and implement solutions that positively impact account performance. Develop and maintain a positive workplace culture that supports the company's guiding principles.
Responsibilities:

• Supervise and provide leadership to build and maintain a strong team through effective communications, recruiting, training, coaching, counseling, appraising and rewarding.
• Manage the operation with integrity to achieve key performance goals. Monitor, analyze and improve all primary variables impacting operating revenue and costs. Act with a sense of urgency to achieve exceptional performance.
• Build a strong partnership with customer(s) through regular professional communication, problem solving and relationship building. Continually assess service performance levels and take timely action to remove performance barriers
• Promote and monitor employee safety and take proactive steps to create a positive safety culture. Partner with customer, internal and external resources as necessary to identify, evaluate and remove safety obstacles. Ensure compliance with safety programs and protocols as well as federal, state and local regulations.
• Embrace, promote and lead continuous improvement efforts.
• Ensure that all team members are properly trained and compliant with standard processes and procedures.
• Build and maintain a positive work environment where team members and their contributions are recognized and valued. Maintain frequent communication with all team members
• Utilize on-site team members to identify operational improvements. Collaborate with other teams to share and learn best practices and leverage resources.
• Properly use the Ruan transportation management systems to ensure all required operational data is accurately captured in a near real-time manner.