Dedicated Logistics Coordinator - Amazon

Stevens Transport, Inc.; Dallas (TX); On-site; USD 52,000 - 68,000; Full time

Job summary

Stevens Transport, Inc. in Dallas, TX, is seeking a Dedicated Logistics Coordinator to oversee the Dedicated Fleet operation and provide operational support to the Director of Dedicated Operations.

You will manage driver relations, schedule loads, dispatch using AS400 and the TMS, and coordinate daily data entry and weekly invoicing. A strong focus on safety, compliance, and timely reporting is essential in this role.

Qualifications

• Minimum 2-3 years of experience in logistics and/or transportation.
• Excellent customer service, problem solving, communication, and decision-making skills.
• Excellent oral and written communication skills.
• Ability to multitask and work extended hours if necessary.
• Knowledge of federal/state and DOT regulations.
• Proficiency in Microsoft Excel reporting functions.

Responsibilities

• Maintains positive and encouraging working relations with all drivers.
• Communicates service issues to internal and external stakeholders.
• Performs load planning, driver scheduling, and dispatch duties using AS400.
• Coordinates daily data entry into Stevens Transport’s TMS platform.
• Coordinates with invoicing to ensure timely weekly customer invoices.
• Ensures timely completion of daily and weekly tasks.
• Provides weekly KPI/performance reports to internal and external parties.
• Coordinates daily scheduling of truck and trailer maintenance.
• Works with safety department on Netradyne, driver compliance and HOS issues.
• Assists Director of Dedicated Operations with Safety, Security and Labor policies.
• Assists during vacations/holidays; covers departments as needed.
• Assists with driver payroll and audits/approves driver expense reports.
• Provides ad-hoc reporting (P&L, revenue share, load counts).
• Provides assistance wherever needed.

Skills

Team Building

Leadership

Analysis

Decision Making

Customer Service

Problem Solving

Strong Communication

Prioritization

Excel

MS Office

Tools

AS400

Job description

Job Description

Department

Operations

Job Description

JOB SUMMARY: The Dedicated Logistics Coordinator provides overall direction throughout the Dedicated Fleet operation and provides operational assistance to the Director of Dedicated Operations wherever needed.

Key Responsibilities

• Maintains positive and encouraging working relations with all drivers
• Provides constant communications of service issues to appropriate personnel and departments, both internal (STEVENS TRANSPORT) and external (Customer)
• Performs load planning, driver scheduling, and dispatch duties using both AS400
• Coordinates daily data entry into STEVENS TRANSPORT’s TMS platform
• Coordinates with home-office invoicing team to ensure timely and accurate completion of weekly customer invoices
• Ensures accurate and timely completion of daily and weekly tasks
• Provides weekly KPI/performance data reports to both internal and external parties
• Coordinates daily on scheduling truck and trailer maintenance.
• Works with safety department on Netradyne, driver compliance and HOS issues
• Assists Director of Dedicated Operations with implementing STEVENS TRANSPORT’s Safety, Security and Labor policies
• Assists and provides coverage throughout departments during vacations, holidays if necessary
• Assists with driver payroll
• Audits and approves driver expense reports
• Provides assistance to wherever needed
• Regular and ad-hoc reporting (P&L, revenue share, load counts, etc.)

Minimum Qualifications

• Minimum 2-3 years’ experience in logistics and/or transportation
• Computer applications experience including MS Office
• Excellent customer service, problem solving, communication and decision-making skills
• Excellent oral and written communication skills
• Ability to work efficiently and multitask
• Ability and availability to work extended hours if necessary
• Demonstrated knowledge of applicable federal/state regulations and DOT regulations
• Proficiency in Microsoft Excel reporting functions

Preferred Qualifications

• Familiarity with transportation of temperature-controlled product
• Highly organized and communicative, especially in the development of actions plans and to ensure accountability and follow-through
• Ability to perform in a demanding, deadline-driven environment with rapidly changing priorities
• Some knowledge of the AS400 operating system preferred

Skills & Abilities

• Team Building
• Leadership
• Analysis
• Decision Making
• Customer Service
• Problem Solving
• Strong Communication
• Prioritization
• Excel
• MS Office
• AS400
• Logistics
• Ad-hoc reporting

Physical Demands

• Prolonged periods sitting at a desk and working on a computer
• Regular use of hand and finger dexterity

Work Experience

• 2+ years of experience within or directly related to the transportation industry

In compliance with Federal and State equal employment opportunity laws, qualified candidates are considered for all positions without regard to race, color, religion, sex, national origin, age, marital status, veteran status, non-job-related disability, or any other protected group status.