Logistics Coordinator - Transportation

NFI; Groveport (OH); On-site; USD 42,000 - 62,000; Full time

Job summary

NFI is seeking a Logistics Coordinator to steer the Dedicated Fleet operations and provide operational support to the Project Manager. You’ll oversee driver relations, scheduling, dispatch, and data entry across our order-management system.

This role requires 2–3 years in logistics, strong communication, and proficiency with TMW and MS Office. You will generate weekly KPI reports and help ensure timely customer invoicing and compliance with safety policies.

Qualifications

• 2–3 years in logistics and/or transportation.
• Experience with TMW and MS Office preferred.
• Excellent customer service and communication skills.
• Ability to multitask and work extended hours if needed.

Responsibilities

• Coordinate load planning, driver scheduling, and dispatching.
• Maintain driver payroll, expense audits, and reports.
• Communicate service issues to internal and external stakeholders.
• Provide weekly KPI reports and assist Project Manager.

Skills

Customer service

Problem solving

Communication

Multitasking

Time management

Tools

TMW

MS Office

Job description

Overview

The Logistics Coordinator provides overall direction throughout the Dedicated Fleet operation and provides operational assistance to the Project Manager wherever needed.

Responsibilities

• Maintains positive and encouraging working relations with all drivers
• Provides constant communications of service issues to appropriate personnel and departments, both internal (NFI) and external (Customer)
• Performs load planning, driver scheduling, and dispatch duties using both Dedicated Fleet and Common Carrier resources.
• Coordinates daily data entry into NFI's proprietary order-management-system, TMW.
• Coordinates with home-office invoicing team to ensure timely and accurate completion of weekly customer invoices
• Ensures accurate and timely completion of daily and weekly tasks
• Provides weekly KPI/performance data reports to both internal and external parties
• Coordinates daily on scheduling truck and trailer maintenance.
• Works with safety department on DriveCam, driver compliance and HOS issues
• Assists Project Manager with implementing NFI's Safety, Security and Labor policies
• Assists and provides coverage throughout departments during vacations, holidays if necessary
• Manages and maintains driver payroll
• Audits and approves driver expense reports
• Provides assistance to Project Manager wherever needed

Qualifications

• Minimum 2-3 years experience in logistics and/or transportation
• Computer applications experience including MS Office and TMW strongly desired
• Excellent customer service, problem solving, communication and decision making skills
• Excellent oral and written communication skills
• Ability to work efficiently and multitask
• Ability and availability to work extended hours if necessary

Equal Opportunity Employer/Protected Veterans/Individuals With Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)

LA County Applicants: The Company will consider qualified applicants, including those with criminal histories, in a manner consistent with applicable state and local laws.

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