Deckplate IT & Real-Time Tool Support Specialist

General Dynamics Corporation; Groton (CT); On-site; USD 60,000 - 90,000; Full time

Job summary

General Dynamics Electric Boat is seeking a Program Representative for the DARTS team in Groton, CT. This onsite role provides hands‑on, real‑time deckplate support to enable digital knowledge transfer and problem resolution for shipyard tools and processes.

The ideal candidate communicates effectively across technical and nontechnical teams, collaborates with Operations, and is comfortable engaging at all levels of the organization. A Secret clearance is required.

Qualifications

• Must have a high school diploma or GED.
• Two years of experience in Digital Enterprise, Program Office, Engineering, Design Build Sustain, Planning, Operations, or customer support of digital applications.
• Ability to obtain and maintain a Secret DoD clearance.

Responsibilities

• Provide rapid IT and digital-tool issue resolution on the deckplate.
• Support shipyard digital tools (OWL, IWI, Mobile ERS).
• Troubleshoot tablet issues and liaise with IT teams (Tech Stop, Production Support).
• Partner with Operations to identify tool problems or improvements.
• Manuever the shipyard to support operations during construction.

Skills

Windows proficiency

Apple devices

Microsoft Office Suite

Teamwork

Communication

Independent work

Attention to detail

Customer focus

Education

High school diploma or GED

Tools

OWL

Interactive Work Instructions (IWI)

Mobile ERS

Job description

General Dynamics Electric Boat is seeking a Program Representative for the DARTS team in Groton, CT. This onsite role provides hands‑on, real‑time deckplate support to enable digital knowledge transfer and problem resolution for shipyard tools and processes.

The ideal candidate communicates effectively across technical and nontechnical teams, collaborates with Operations, and is comfortable engaging at all levels of the organization. A Secret clearance is required.