Debt Resolution Specialist – Legal Collections

S&A Legal Management Services, Inc; Plano (TX); On-site; USD 45,000 - 60,000; Full time

Job summary

S&A Legal Management Services, Inc is seeking a Debt Resolution Specialist for their Collections team in Plano, Texas. This role requires assisting consumers with debt repayment while following all regulations. You will negotiate payment arrangements and manage outbound calls.

The ideal candidate should have at least two years of experience in a call center, with a preference for legal debt collection knowledge. This position is bonus eligible up to $1400/month, offering an engaging work environment focused on customer service.

Qualifications

• Two years of experience in a high-volume call center.
• Debt collection experience preferred.
• Effective communication skills.

Responsibilities

• Assist consumers with debt repayment while complying with regulations.
• Negotiate payment arrangements.
• Make outbound calls to collect debts.

Skills

Oral and written communication skills

Microsoft Office applications

Debt collection knowledge

Time management

Customer service standards

Job description

S&A Legal Management Services, Inc is seeking a Debt Resolution Specialist for their Collections team in Plano, Texas. This role requires assisting consumers with debt repayment while following all regulations. You will negotiate payment arrangements and manage outbound calls.

The ideal candidate should have at least two years of experience in a call center, with a preference for legal debt collection knowledge. This position is bonus eligible up to $1400/month, offering an engaging work environment focused on customer service.