Debt Resolution & Negotiations Specialist

The JG Wentworth Company; Pennsylvania; Hybrid; USD 40,000 - 45,000; Full time

Benefits offered by this job

Healthcare benefits

401K match

PTO 15 days

Paid holidays

Company culture

On-site gym

Bonuses

Referral bonuses

Transit discounts

Happy hours

Dress code

Job summary

The J.G. Wentworth Company in Chesterbrook, PA is seeking an Account Manager to lead high-volume negotiations and secure settlements under the FDCPA framework. You will coordinate with creditors, agencies, and debt buyers to help clients reduce debt while delivering outstanding client service.

The role emphasizes a competitive, energetic mindset, strong communication skills, and a detail-oriented approach. Base pay with commissions, comprehensive benefits, and a supportive culture are offered.

Qualifications

• Must take company Excel assessment.
• Strong business acumen and professionalism.
• Excellent verbal and written communication.
• High energy, competitive, and motivated to be #1.
• Ability to thrive in a fast-paced environment.
• Strong problem-solving skills.
• Extremely detail-oriented.

Responsibilities

• Negotiate, deliver, and follow through to completion on client settlement offers and proposals between the client and the creditor.
• Establish and maintain contact with creditors, collection agencies, collection law firms, and debt buyers.
• Analyze client portfolios to determine the best strategy to help clients achieve financial freedom as quickly as possible.
• Review clients’ banking accounts to determine funds necessary and available to execute the program.
• Responsible for achieving monthly KPIs set by management.

Skills

Excel assessment

Business acumen

Verbal communication

Written communication

Energetic/competitive

Detail-oriented

Problem solving

Education

Bachelor's degree or 3 years experience

Job description

Overview

Account Manager

Location: Chesterbrook, PA

Job Summary

The Debt Resolution Account Manager role is focused around conducting heavy-volume negotiations with creditors in concurrence with the FDCPA (Fair Debt Collection Practices Act) and reaching settlements with the goal of lowering our clients' debt. Ideal candidates will have a strong personality and sense of individuality, and a fervent drive and determination to help others. Honed people skills and empathy are valuable traits that will allow candidates to thrive in a rewarding and prosperous career.

Responsibilities

• Negotiate, deliver, and follow through to completion on client settlement offers and proposals between the client and the creditor
• Establish and maintain contact with creditors, collection agencies, collection law firms, and debt buyers
• Analyze client portfolios to determine the best strategy to help clients achieve financial freedom as quickly as possible
• Review clients’ banking accounts to determine funds necessary and available to execute the program
• Responsible for achieving monthly KPIs set by management

Qualifications

Education Requirements

• Bachelors degree or 3 years equivalentwork experience
• No previous experience is required – we have a new-hire training program to develop the necessary skills

Qualifications & Skills:

• Must take company excel assessment
• Strong business acumen and professionalism
  
• Excellent verbal and written communication
  
• High energy, competitive, passionate, and motivated to be #1
  
• Ability to thrive in a fast-paced environment
  
• Strong problem-solving skills
  
• Extremely detail-oriented

The skills mentioned above only describe the essential job functions and are not intended to be a complete list of all duties and responsibilities. All job functions must be performed in accordance with The J.G. Wentworth Company policies and procedures.

Compensation: $40,000- $45,000+ (Base + Commission with additional earning potential)

Benefits:

• Full Medical/Vision/Dental Benefits
• 401K with Company Match
• 15 Days PTO
• Paid Holidays
• An Unmatched Company Culture
• On-Site Gym & Gym Membership Reimbursement
• Monthly, Quarterly and Annual Bonuses
• Employee Referral Bonuses
• Public Transportation Discounts
• Company Happy Hours
• Business Casual Dress Code

Start building your career with J.G. Wentworth today!

J.G. Wentworth is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.

This policy applies to all employment practiceswithin our organization, including hiring, recruiting, promotion, termination,layoff, recall, leave of absence, compensation, benefits, training, andapprenticeship. J.G. Wentworth makes hiring decisions based solely onqualifications, merit, and business needs at the time.

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