Remote Debt Resolution Specialist

JG Wentworth; Arizona; Remote; USD 40,000 - 200,000; Full time

Benefits offered by this job

Uncapped income potential

Competitive compensation

Production awards

Growth opportunities

Medical/Dental/Vision benefits

401K with company match

PTO 15 days

Paid vacations & holidays

Strong company culture

Job summary

J.G. Wentworth seeks a Remote Debt Specialist to drive new customer acquisition and portfolio analysis from anywhere in the United States. You will engage clients via multiple channels, work with cross‑functional teams, and strive to meet ambitious monthly KPIs while helping clients achieve financial freedom.

The role emphasizes high energy, empathetic communication and independence, with a compensation plan that features substantial upside through base pay plus commissions.

Qualifications

• 1+ years experience in Debt Specialist or Debt Resolution roles.
• Excellent verbal and written communication abilities.
• Strong business acumen and professionalism.
• High energy, competitive and goal-driven mindset.
• Ability to thrive in a fast-paced environment and manage multiple tasks.

Responsibilities

• Acquire new customers through prospecting and inbound inquiries.
• Engage customers via phone, email, SMS and other channels.
• Collaborate with cross‑department teams to manage active cases and deliver exceptional service.
• Analyze client portfolios to determine best strategies for financial relief.
• Meet monthly KPIs set by management.

Skills

Debt knowledge

Communication skills

Empathy

Problem solving

Teamwork

Fast-paced adaptation

Job description

J.G. Wentworth seeks a Remote Debt Specialist to drive new customer acquisition and portfolio analysis from anywhere in the United States. You will engage clients via multiple channels, work with cross‑functional teams, and strive to meet ambitious monthly KPIs while helping clients achieve financial freedom.

The role emphasizes high energy, empathetic communication and independence, with a compensation plan that features substantial upside through base pay plus commissions.